[Resolved]  Medplus India — Misbehaviour of the sales person

Address:

New Barrackpur, Kolkata 700131

Dear Sir/ Madam,
I am Mrs. Satabdwi Sarkar, a permanent customer of MedPlus, NewBarrackur went to the store tonight for purchasing medicines for my old father of age around 70. I waited in a queue for around 45 minutes, but the pharmacist named Mr. Swapan Kumar Kundu suddenly gave chance to his another well known customer, without following the queue. I complained to him but he missbehaved . I waited for my turn till 10 pm. After my turn arrived I ordered and paid for the medicines. After making the payment of Rs 4886/-. I waited for the process of the medicine handover. At that moment that same person again gave medicine to two consecutive people who have ordered after me. As those persons were known to Mr. Swapan Kundu. Other sale staffs kept on informing Mr. Kundu several times that we had came first and were waiting for more than half an hour. But the pharmacist Mr. Swapan Kumar Kundu keep us on hold, and behaved badly. We ultimately got my father's medicine at around 10:30 pm.
I went there from another railway station beside New Barrackpur. I told them several times that I have two kids at my home. I went there from doctors chamber directly and I was getting very late. But Mr. Kundu didn't response to my request, he was providing services to his own-known customers.

Now, I am requesting you to take necessary action against that sales person Mr. Swapan Kumar Kundu and transfer him to another place so, that he takes all his customers equally. He should know how to behave with old senior citizens and especially with women.

Thanks & regards,
Satabdwi Sarkar