[Resolved] Medplus India — Misguided by staff and refuses to exchange product

YASHWANTHB

from Bengaluru, Karnataka

Address:	Shimoga, Karnataka, 577201
Website:	Medplus.in

Medalist shop which is located at vinobanagar shimoga. We went their to purchase Sizon tablet and asked to give only 4 tablet. The staff member told we can't cut the sheet you have to take whole sheet if want. Then The staff misguided without giving the bill. And when we are asking for exchange the product with other tablets next day. They are refusing and asking for the bill next day ..
they are putting the amount to their pockets without paying bill we came to know later.. pls requesting to take action on them

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Oct 15, 2016

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

MedPlus India Customer Care's response Dear Mr. Yashwanth,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly provide us with the Customer Id or registered contact number so that we can reach you and can resolve the issue at the earliest.

Please get back to us for further assistance, please reply to us via email to [protected]@medplusindia.com.

Thanks and Regards,

Jun 29, 2018

Updated by YASHWANTHB Kindly find the address and contact number mentioned in the image uploaded