[Resolved]  Medplus India — Missuesd my Mobile number selling their products

I got a message on booking of medicines from MedPlus Store while I am working in office received message "Thanks for buying at MedPlus 043 store on 24/06/2022, 18:46. Invoice [protected] Rs 126.00 If not, pls call [protected] to prevent misuse of your number" from medplus. This not me who brought the medicine from the store, I want to know to whom it was sold and why my personal register number was used at the store, this is aginist the privacy that is to be assured by the company to a customer, very annoying, I want explanation on this issue from the store and company as well, this is very bad maintenance of consumer information. I need the consumer CELL to impose fine for doing such a faulty duty by their store irrespective of the personal T&C between the company and the store.
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Jul 31, 2022
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
MedPlus India Customer Care's response
With reference to your email, Unfortunately we could not be able to retrieve your information.

Kindly share us your details (registered mobile number/ medplus customer id) to [protected]@medplusindia.com / [protected]@medplusmart.com so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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