[Resolved]  Medplus India — misused redeem points

Address:Chennai, Tamil Nadu
Website:med plus

I had a bad experience last night.
I ahd 1200 points in my account, but last night some unknown person has mis used my account and has bought products for those points and i am left with zero points.
I am shocked to know tat a person has used my med plus number and has bought the items. That shop has issued the products without asking the id card and has just issued the items on just like that.
Since i saw the message i called the med plus call centre and found under which branch the mis use has occured.
I am very much depressed tat all my valubale points have been mis used.
The branch where the mis use occured is med plus, bazar road, mylapore, chennai.
I pitty for all the med plus users, since this could happen for each and evry person, just like by giving the account number u can take ones valuable points, this is not a right way to get the products.
So i request u to change the order of taking the vluable points items by asking the user to show his\her id card.
Do the needful and help me to get my points back
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
MedPlus India Customer Care's response
Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information