[Resolved] Medplus India — misused redeem points | |||||
I had a bad experience last night. I ahd 1200 points in my account, but last night some unknown person has mis used my account and has bought products for those points and i am left with zero points. I am shocked to know tat a person has used my med plus number and has bought the items. That shop has issued the products without asking the id card and has just issued the items on just like that. Since i saw the message i called the med plus call centre and found under which branch the mis use has occured. I am very much depressed tat all my valubale points have been mis used. The branch where the mis use occured is med plus, bazar road, mylapore, chennai. I pitty for all the med plus users, since this could happen for each and evry person, just like by giving the account number u can take ones valuable points, this is not a right way to get the products. So i request u to change the order of taking the vluable points items by asking the user to show his\her id card. Do the needful and help me to get my points back Was this information helpful? | |||||
Oct 11, 2017 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 MedPlus India Customer Care's response Dear Customer, With reference to the email below, we regret the inconvenience caused to you. We kindly request you to share us with your contact details so that we can resolve the same on priority. Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest. For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com | |||||
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