[Resolved] Medplus India — Mixtard 50 humaninsulin | |||
Every month we use to purchase 10 to 15 no's of mixtard 50 cartridges for my son who is having juvenile diabetes, last month also I have purchased 10 no's of mixtard from Kumaran Nagar PADI Chennai branch, when I enquired around q0 no's they said they don't have stocks and then they said they will inform us once they got stock, on the same day evening we got call from.the shop and they have given 10 no's but the boxes contain bits and pieces stocks not the full one. Every 4 day we use to refill the cartridge, today morning we have opened one cartridge but it seems that the cartridge was got damaged, when we enquired at that branch they said they cannot exchange because we have purchased 1 month before, May I know the solution for this. Earlier also we had stopped purchasing medicine from.this branch due to poor maintenance of online stocks but after changing the location and person who is handling the customer we thought of purchasing from this branch itself. I need solution for the same at the earliest. Thanks Regards Sudakaran [protected] Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Nov 20, 2020 MedPlus India Customer Care's response Dear Customer, Sorry for the inconvenience caused to you. As per our records your issue has been already resolved. Please contact [protected] for any clarifications. MedPlus Customer Care Team, [protected]@medplusindia.com | |||
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Thank you for writing to us.
As per the below email. Tried to reach on your registered mobile number but no response.
We would like to inform as you have exchanged the injection today from the outlet.
Please get back to us for any clarifications.
Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Toll Free):[protected],
(Whats App):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.