[Resolved] Medplus India — money deduction - request refund

venkiisri

from Erode, Tamil Nadu

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	medplus

Hi,

We have purchased medicine for rs.315 and swiped my credit card in medplus vengalraonagar branch on june 17th 2017, saturday night. I have received a message in my mobile that the amount has been deducted. But in the medplus machine, some error came, so paid the amount in net cash. When i asked for deducted amount after some days they told to submit my credit card transaction statement. I have also submitted. Its being 2 months. So kindly help us to get back the money. Always the in person at store gives false information that the amount is approved and will be provided in 2 days, but its been 2 months.

Thanks,
Venkata srinivas j

Was this information helpful?

No (0)

Yes (0)

Aug 20, 2017

Complaint marked as Resolved

Medplus Vengalraonagar branch has handed over the cheque for the debited amount.

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2017

MedPlus India Customer Care's response Dear Cusotmer,

With reference to the email below.We regret the inconvenience caused to you.

We Kindly request you to share us with your contact details so that we can resolve the same at theearliest.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Should you require any further clarifications or assistance, please callus back @[protected] or reply to us via email to [protected]@medplusindia.com.

Aug 20, 2017

Updated by venkiisri Hello Team,

Thank You for your prompt response.
Issue has been resolved after submitting the complaint.
Medplus vengalraonagar branch has handed over the cheque for the amount debited today.

Thank You,
Venkata Srinivas J