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MedPlus India Complaints & Reviews

3.6
Last updated Apr 8, 2024
Complaints 812
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562
Unresolved
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MedPlus India reviews & complaints page 34

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P
Purushottama Dn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changes issues

Address:Bangalore Urban, Karnataka, 560058

Dear sir.,
I am purushottama d n, i went to buy a tablet for fever and cold, after buying the tablets, i have given 10 rs which tablets cost is rs 5 but sales representative denied to give products beause she told us we don't have a change of rs 5 for return back... This is very ridiculous, i have visited many times, 80 % giving same answer
Office location : leggere main road...
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A
abilasj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misused redeem points

Address:Chennai, Tamil Nadu
Website:med plus

I had a bad experience last night.
I ahd 1200 points in my account, but last night some unknown person has mis used my account and has bought products for those points and i am left with zero points.
I am shocked to know tat a person has used my med plus number and has bought the items. That shop has issued the products without asking the id card and has just issued the items on just like that.
Since i saw the message...
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S
Suvarna Kumar A.H
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis behaviour and rude customer service by the medplus boy.. place: medplus, 16th cross, lakkasandra, bangalore 560030

Address:560030

Today morning at 11.15 am we visited 16 th cross lakkasandra, bangalore 560030, we observed that one of the employe is rudely behaving with the customer, we kept quit, after all purchase we have 2000 cash as a payment but immediately he became furious and start shouting that he don't have change, i politely asked if you don't have the sufficient change i will go and get it from outside, but even he his having sufficient change he his not...
+2 photos
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B
bhagavatham kuppuswamy vasudevan
from Mumbai, Maharashtra
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substandard delivery / no reply from customer care-medicine damage

Address:Thane, Maharashtra, 421203

Dear director / chairman
I contacted [protected] and go thro my recordings how sweetly they are not taking commitments.
Are the company taking my money for granted?? And making the patient to suffer???
From: bk. Vasudevan [mailto:[protected]@indoaminesltd.com]
Sent: friday, september 01, 2017 3:56 pm
To: '[protected]@medplusindia.com'
Cc: '[protected]@gmail.com'
Subject: are you cheating middle class...
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L
loki1960
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:560003
Website:booked at the store on sunday

Medplus gives vide publicity about giving 15% discount if we book online.
But it is not correct in case of our kodandaramapura, bangalore. The staff in the branch intentionally delay the delivery. The behavior is very rood. Complaint to call center is not fruit full. I had made on online order at store on sunday. Yesterday i received sms and went to collect. Staff told as because net was bad asked me to collect my order today. By...
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N
Niraj5005
from Chennai, Tamil Nadu
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refund request

Address:Chennai, Tamil Nadu, 600087

I have purchased from medplus for the amount of rs.650. Transaction was done twice on july 11/2017. Refund request was raised. I also received response stating transaction was done twice due to server issue and asked me to wait for 7days for the refund, but still now i have't received my refund and also no proper response from medplus. I also checked with my bank they are stating to contact medplus for this issue....
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P
Pavankumar Karvande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services rendered

Address:411051

I visited your outlet at shop no. 2, rutuja park building, karve nagar, pune - 411052 landmark: near vithal mandir.
Bill for my medicines war rs. 105/-. So i paid rs.200/- at the counter.
The person at the counter demanded 5 rs. Change which i did not have. So i requested him to keep 200/- rs. And write a note of 95/- balance.
He refused and insistted i pay 5 rs. Change. Which i did not have.
Then i offered to...
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M L Bohra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medplus not accepting return of medicines purchased

Address:560040

Sir, i had purchased 2 sheets of gabaneuron nt 300 mg from medplus (Store id inkablr0005) (Phone[protected]Club road, vijaya nagar, bangalore) on 22nd august 2017. After using 2 tablets, i developed some kind of an allergy and was asked by the doctor to stop using these tablets immediately. However, when i wanted to return the tablets, the store did not accept the return of the sheet wherein 2 tablets were used. They said they cannot...
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V
venkiisri
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction - request refund

Address:Hyderabad, Andhra Pradesh, 500038
Website:medplus

Hi,

We have purchased medicine for rs.315 and swiped my credit card in medplus vengalraonagar branch on june 17th 2017, saturday night. I have received a message in my mobile that the amount has been deducted. But in the medplus machine, some error came, so paid the amount in net cash. When i asked for deducted amount after some days they told to submit my credit card transaction statement. I have also submitted. Its being...
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padthuk19
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redemption of reward points fraudulent

Address:600099

Name : padmanaban. K
Mobile number : [protected]
Medplus customer id : 7124274.

I am using medplus for past 2 years for medicine purchase for my monthly needs regularly.

Yesterday (16-aug-2017) night at 22:30 i received a sms from medplus stating my "reward points of 539.00 have been redeemed for products worth inr 1055.00 on 16 august 2017".

This was happened without my knowledge....
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Kumar Narayanan
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged medicines supplied - renerve.

Dear sir,
As per the details attached letter to medplus supervisor. I was supplied with damaged medicines by the medplus on 30.7.17. This is not the medplus problem and i am sure this is the manufacturing defect of the medicine by the manufacturer. I have thrown few tablets and one strip got replaced yesterday by medplus. We except a quality medicine from medplus and the replacement of damaged medicines.
Regards
N....
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M
mdawaz
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overpricing and harassment

Address:Hyderabad, Andhra Pradesh

On 9th august, purchase made at store id:imaphyd00010 (Location:new bhoiguda), mrp for calpol 500mg as per print was 13.07, whereas the bill was made for 13.32 and the bill amount was rounded off to 13.50.
Cashier at the store returned my change while again rounding off the bill amount to 15.0, adding a chocolate and refuse to give me the tablets if i am not taking halls chocolate worth 1, as it is of no use to me.
Invoice...
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M
Mohan Venkatesan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received

Address:Chennai, Tamil Nadu, 600110

Hi team,

We order online arthorun liniment - 4 nos on 02-08-17 wed 4.30 p. M

As per your policy customer order the product it will deliver on 48 hrs.

I don't what is your compnay policy.

Today friday 04-08-17 still now i not recvied the product some many time i will called your customer services people telling it come today eod.

Kindly check advise asp.
br...
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Prachi Prajapati Barot
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff knowledgeable and pharmacy stock don't have

Address:380007

Not providing proper service and stock problem at store. Few staff have less knowledge about pharmacy.. How you recruit like this staff. Even they don't notice the drug power. Ex i need a 80/5 mg drug and they given me 40/5 and tell us that take two.. But how about 5mg powers double?? Double power also impact to body. If something happens then who will responsible?? Please put proper staff who have proper knowledge.....
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P
praneetha_G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicine

Dear concern
My name is praneetha from hyderabad. My order id is otgmm[protected] i ordered medicine on 1st aug 2017. It's more than 24 hours and still i haven't received the medicine. I did call them two times and ask for a manager or any superior person to talk to and raise the query but staff refused and been rude to me and aggressive. Medplus promise to deliver your order between 4- 24 hours but they never follow this. T basically...
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H
Hukamchand P
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

all medicines not supplied by online booked. 15% discount avoided.

I hv booked online on 27 july 2017 by 3:17 pm by order no. Is
Otnmm[protected] for net payment rs.1380.38. When i hv recd the same in shop they said one medicine gibtulio 25 mg tablet is not there, when i had gvn order for 2 pkts, only 1 pkt avble. Ok i agreed. But when putting bill they also avoided 15% discount. This is not mistake, u hv to gv properly which i hv ordered. I had gvn only order by online 15% discount.
One another...
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G
getvraj
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied medicines

Address:560098

One of the leading medical store in bangalore medplus, denied me the medicines when i went for purchase. The shopkeeper said either i should take the whole strip of medicine of tablet budez cr, which costs 14rs per tablet.
Medplus didnt give 2 tablets, and where forcing me to buy the whole strip.
When i refused to buy the whole strips, they misbehaved and denied the medicine and the contact of the manager of the shop.
The...
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M
M N Babu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product provided were of 2016 mfg as well rates slashed during 2017

Address:600086

I am an old customer id 5336121 from chennai. Although govt. Has reduced the rates of medicines pertaining to sugarsince march 2017 as declared vide media. Your outlet at chennai slinvoice no [protected] receipt voucher no. Ot no dtn[protected]. Medicines supplied are of mfg 2016 valid till 2018. But the reduced rate of the medicines from 2017 not implemented. Kindly verify and do th4e needful

Regards...
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P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

I had been to whitefield, bangalore 560066 med plus. My experiece was very bad. I had to buy caridiology medicine for my mother., though there were 3 guys to supply no one bothered to attend the customer. I had to ask him multiole times to give medicine. But no bothered to listen to me. Finally i had to go other medical shop to buy my medicine.

If this continues no one will buy medicine from your shop....
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sweetbans
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

products not delivered

Address:560037
Website:medplusmart

Hi placed an order on the july 17th... I still have not received the products but the order says delivered.

Customer support says will be delivered today.. This is the statement i have been since last friday..

When questioned for 2 weeks delay, getting a response i twould take time to deliver the placed order. Then why do they mention saying it will be delivered within 24 hours to 48 hours....
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