MedPlus India Complaints & Reviews

I m pratik mate from nagpur, sir i want to complaint about the rude behavior of employees working in medplus pharmacy, nandanvan. Nagpur. Sir they really not behaving well with the customers. They are always ready to do physical quarrel with the customer and use abusing language and also does not respect the progression. Sir please take the required action.

Nov 2, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My registered mobile number is [protected]. On 11th september 135 flexi points was cut from my account with out my knowledge. When i complained about it they told that it will be refunded with in a week. But that never happened. So again in 26 the september i called the customer care number for which i was rudely told that it will be refunded with in 10pm on the same day, which never happened. So i have decided to register a complaint in the consumer court regarding this

Nov 2, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been already escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.Our team members are working on the same issue.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have purchased two numbers of betaloc 25 mg tablets from medplus triplicane branch (Located near post office triplicane chennai) on 12l06l2017 at 16.15 hours. I attach the details of the above. I approached the said branch for the last two months to exchange the tablets. But the staff are refusing stating that the supply is not from the branch. Hence i request you to exchange the tablets. For your information, i am regularly buying my medicines from medplus only.

Nov 2, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Verified Support

Sep 28, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

When i went to pick up my ordered medicines on 25th sep to their (Medplus) thirumalai pillai road branch chennai, their billing system was not working and the staff was insisting me to take the delivery of medicines without bill. Of course, i refused it. Today, when i made a complaint with their customer care team, a lady from the same branch called me in my registered phone and asking me in a rude way why you have gone to customer care? She is not in a position to accept that selling the medicines without bill is a offence. Subsequently, i received a sms saying that if it is not picked up within two days, the order will be cancelled. Since, i was going to be out of station till friday, requested them to cancel my order and decided not to go for any medplus. First they must teach them to their staff that how to speak to a customer and selling medicines without bills is an offence.

Oct 28, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560092

I wanted 2 bring medicines from india to canada. So went with a list 2medplus n got some medicings on d day of flight n only 4 of d items listed in my list were not of much stock. So v told medplus to cal us wen they get those 4items n came to canada. Wen my fat her went there to ask about d stock, med plus has billed al d items which v have bought already and billed for rs. 6000/-. V have already brought sufficient medicines with us. They can't send such a heavy weight medicines through courier and even if he sends we can't use so much. It will be a waste. Pls help us by taking back d medicines n refunding d amount. Pls help us

Oct 27, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110021

Website: Www.conaumercomplaints.in

I don't think this is right time to book a complain. I am suffering from dengue right now.. You can imagine how angry i am.. Religare is the second largest company in chemist shop. I am doing this only for company becoz i am also working as a purchase manager. Today i went to satyaniketan branch at 10.35 pm for purchasing glucon-d. I asked to pay from paytm becoz you are giving 15% cashback schem... They first totally denied.. That system is not working.. After that i told him, in this month i came 4 or 5 time and you always told me this not working.. Then tried once and said the same thing. Then i asked him any cash discount. They refused.. I asked this becoz last time, they gave me 10% discount only when i will not take bill. After then cashier looking at me so angirly. I asked him his name. Then supervisor came and told me (Naam jaankar kya karloge?). After this i got angry with staff.. Right now i am feeling not well. So i cant explain u everything... I need a call from your side or i will go to the consumer court and i will teach the satff how to do job within sunday. This is my number. [protected]
Pls whats app me.. I will call u

Oct 22, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We would like to inform you that the issue has been escalated to the team concerned, we appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

We appreciate your understating and patience in this regards.

Please get back to us for further assistance, call our customer care helpline number[protected]/[protected] or reply to us via email to [protected]@medplusmart.com.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, hitherto I had high faith about you. But todays incident shocked me a lot.
I went to puchase one sheet of B complex tablet and one wicks. First he refused to accept card since the amount was 60/ he told, and minimum bill amount should be more than 100/. Then i paid 60/ and asked for thereceipt. He said that if recipt is issued, I have to pay more 3.20 as tax. I was shocked to hear this even this age of Digital India, a reputed firm like you are selling without paying tax, and also when no tax is levied, then I believe it is substandard product. This happened in Mysore Siddharthanagar outlet, which remained closed for months together for such illegal activities.
However I will lodge separate complaint with Drug Control Authorities and well as GST authorities. Shall I expect early action and transparent inquiry ? Bill number [protected]. shop number 1&2 Vinayamarga, Siddharthanagar, Mysore.

Oct 17, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and i asked spray one.. They have given spray for 51rs without giving bill.. After i asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.

Oct 24, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by Sandyy Varadhan consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › MedPlus India › MedPlus India — billing issues
MedPlus India — billing issues

1 Review
Sa Sandyy Varadhan on Sep 13, 2017
Mark as Resolved

I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, Thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and I asked spray one.. They have given spray for 51rs without giving bill.. After I asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.

Complaint Status
[Sep 13, 2017] MedPlus India customer support has been notified about the posted complaint.

Update Complaint

Add Image
Submit
Complaint comments 0 Comments
Share0
Tweet0
Share0
MedPlus India Logo
MedPlus India
Customer Care Service
Customer satisfaction rating
41
%
Complaints158
Pending10
Resolved61
phone +91 40 6674 XXXX
website www.medplusindia.com
location GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
View Full Information

Related Complaints
Medplus - Rite check - strips not available [25]
Medplus - Rude Customer Service! [8]
MedPlus India - Fraud staff and rude behaviour [2]
MedPlus India - Denied to Give Medicines and Rude Behavior [2]
MedPlus India - Replace the 13 nefrosave tablets with diabetic medicines which i regularly purchase or take back the tablets and pay back my amount [2]
View all MedPlus India Reviews
www.bdomains.com

Consumer Complaints | Submit Complaint | Sitemap | View full list of Companies | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy | Google+

© 2016 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

Verified Support

Sep 15, 2017

MedPlus India Customer Care's response Dear Customer,

We regret for the inconvince caused to you.

Please share us with the contact details so that we can inquire and can resolve the issue at the earliet.

Thanks and Regards

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com
WhatsApp:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560083

Ur people at kalyan agrahara bannerghat road bangalore not interested to sale products when i enter the store today at round about 9pm they are not at all bothered to ask they are interested to count the money i felt very sad they took 10mn to give one simple tablet despite of 3 people they are not showed any interest.in feature i may awide buying at med plus

Oct 27, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Website: www consumer complaints,in

I am a regular customer purchasing medicines about rs1500 to 2000/- every month through. On line order in your mugalivakkam chennai 600 125.
Last month as per doctors advise i have ordered inzit 8 mg.40 tablets along with other medicines. While i have taken this inzit 8 mg. I was drowsiness shivering and swetting.
After report this to doctor, he had advised me to take amlong. 5 mg. I have returned all the 39 tabs to mugalivakkam med plus for exchange.
They have exchanged only 30 tabs and refused to consider for exchange of
&the balance 9 tablets in a strip
Stating can not be exchanged due to taken one tab consumed.&the expiry date is september 18th 2018.
In view of explained above, it is requested to consider for exchange the balanced 9 tabs also for considering the valuable customer.
Thanking you,
Yours faithfully,
K. Ganesan
📱 no.[protected]/[protected].

Oct 19, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by KGaesan Please refer to the complaint dated[protected] cited. Kindly considered to refund or exchange of other medicines for the value at Rs.99/per 10 tab strip.(9 Tabs only)
Thanking you,
Yours faithfully
K.Ganesan. Phone no [protected].

Verified Support

Sep 12, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been already escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir
I visited the medplus medicine store rathtala, kol-56. The sales person named bikas give me the medicines of wrong order number (Order through online) and next time called me to return the same but denied to back the cash and insist to buy the medicines of correct order number though i request to cancel the online order. I had to meet several times to termite the dispute what was caused due to utter negligence and misguiding.

Oct 14, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

MedPlus India Customer Care's response Dear Cusotmer,

We regret the inconvenience caused to you.

Unfortunately, we are unable to retrieve any order With the details provided by you. Hence, we request you to kindly write back to us with your valid order id or with the valid contact details or call us back @[protected] to check and to resolve the same ASAP.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560078

I had ordered the product on the 05/09/2017. But the customer care did not start the shipping siting that they were unable to get in touch with me but i had never been contacted by them.in turn seeing that they had not started the shipping i gave a call to the helpline number[protected] and had to get the order approved and tell them to start shipping.
Today is the 3 day and still the status says that the shipping is in process.

Oct 13, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the issue on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751002

Website: [email protected]

Sir,
My self biswa ranjan, and my mobile number is [protected], i booked a rite check blood pressure moniter in emergency case today morning at chekaisiani medplus, bhubaneswar, odisha, he tell me ur order will received today evening. But know he tell on account of network problem ur order are not processed. Online booking price is 1360/- and case price is 1460/-... Wt can i do... Tell me

Mar 13, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore Urban, Karnataka, 560058

Dear sir.,
I am purushottama d n, i went to buy a tablet for fever and cold, after buying the tablets, i have given 10 rs which tablets cost is rs 5 but sales representative denied to give products beause she told us we don't have a change of rs 5 for return back... This is very ridiculous, i have visited many times, 80 % giving same answer
Office location : leggere main road

Oct 8, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Website: med plus

I had a bad experience last night.
I ahd 1200 points in my account, but last night some unknown person has mis used my account and has bought products for those points and i am left with zero points.
I am shocked to know tat a person has used my med plus number and has bought the items. That shop has issued the products without asking the id card and has just issued the items on just like that.
Since i saw the message i called the med plus call centre and found under which branch the mis use has occured.
I am very much depressed tat all my valubale points have been mis used.
The branch where the mis use occured is med plus, bazar road, mylapore, chennai.
I pitty for all the med plus users, since this could happen for each and evry person, just like by giving the account number u can take ones valuable points, this is not a right way to get the products.
So i request u to change the order of taking the vluable points items by asking the user to show his\her id card.
Do the needful and help me to get my points back

Oct 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560030

Today morning at 11.15 am we visited 16 th cross lakkasandra, bangalore 560030, we observed that one of the employe is rudely behaving with the customer, we kept quit, after all purchase we have 2000 cash as a payment but immediately he became furious and start shouting that he don't have change, i politely asked if you don't have the sufficient change i will go and get it from outside, but even he his having sufficient change he his not ready to give., i told him that it's a esteemed med company you should not behave like this with the customer sure it will tarnish the image of the company. But he told that when i am here it's my shop so it's my decision if you want take otherwise walkout. And he boldly told that i[censored] want to complaint take my photo also i will not care for anyone. This is the version of your employee.in this connection i am attaching his pic also for your perusal and action. It's left to the great/pioneer in the medical industry company to take care of his image.

Thank you
Suvarna kumar

Oct 8, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421203

Dear director / chairman
I contacted [protected] and go thro my recordings how sweetly they are not taking commitments.
Are the company taking my money for granted?? And making the patient to suffer???
From: bk. Vasudevan [mailto:[protected]@indoaminesltd.com]
Sent: friday, september 01, 2017 3:56 pm
To: '[protected]@medplusindia.com'
Cc: '[protected]@gmail.com'
Subject: are you cheating middle class people

Dear director /chairman
My registered phone no [protected]
Patient name is anuradha vasudevan - she is a grade-2 sugar patient.
I placed the medicines order from kalyan 421203 dombivli 10 days before for rs 4000+
Last one year everymonth i place order for rs 4000- avg permonth. I used to get medicines thro fedex within three days with out damage
They promised me to send within 3 days
Last time they despatched after 8 days.
Courier could not deliver and i went personnaly to collect. They started courier thro a substandard courier.
Entire package got spoiled
Today at this time 3.51 pm my cell no [protected] kept on hold for 33 minutes
Your executive is not coming on to the line to speak
Can you give the contact numbers following persons to get back by money

Apr 4, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

View replies

FedEx Customer Care

from Mumbai, Maharashtra

Sep 1, 2017

Dear Bhagavatham,

We apologize for the inconvenience caused, request you to share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560003

Website: booked at the store on sunday

Medplus gives vide publicity about giving 15% discount if we book online.
But it is not correct in case of our kodandaramapura, bangalore. The staff in the branch intentionally delay the delivery. The behavior is very rood. Complaint to call center is not fruit full. I had made on online order at store on sunday. Yesterday i received sms and went to collect. Staff told as because net was bad asked me to collect my order today. By 1200 they unilateraly canceled the order mentioning delay in collection even though it was not my fault.
When contacted the call center they told it was a mistake and asked me to collect the same today. When i went i was told the staff who canceled comes in morning and i need to talk to her or to call center. Even though i told that call center had assured me to pick up the delivery he made me wait for 30 minutes before giving the same pack which had been delivered to him previous day and was kept seperately.

Staff in the branch are very arrogent. They need to be cautined or else the name of the company is getting tarnished. I have been buying medicines in the same company for more then six years now and i regret the service quality presently being extended in that particular branch

Oct 7, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

MedPlus India Customer Care's response Dear Cusotmer,

With reference to the email below.We regret the inconvenience caused to you.

We Kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com.

Aug 31, 2017

Updated by loki1960 I went to the shop at 1930 and was made to wait for 30 minutes and to argue with your staff even after your call center had informed that they have resolved the issue and i can collect the medicine same day evening.

from the shop i have tried your call center at least for 20 times but call is not getting connected.

not happy with your responce

Verified Support

Sep 01, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below.We regret the inconvenience caused to you.

We Kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600087

I have purchased from medplus for the amount of rs.650. Transaction was done twice on july 11/2017. Refund request was raised. I also received response stating transaction was done twice due to server issue and asked me to wait for 7days for the refund, but still now i have't received my refund and also no proper response from medplus. I also checked with my bank they are stating to contact medplus for this issue.

Mar 24, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by Niraj5005 customer id: 32036618
Name: Niranjana

I have purchased in med plus on 11/07/2017 around 6 P. M. Store id: INTNMAS02156(Ramapuram, chennai ). Bill amount is Rs. 650.50, shopkeeper swipped my card for the amount of Rs. 650.00.

The transaction was sucessful from my end and amount was debited from my account and i got successful transaction message from my bank. But shopkeeper told they haven't received money and again he swipped my card for Rs. 651.00 and again amount was debited from my account.

I informed him regarding two transactions and he gave me the statement from card machine that they have never received for Rs. 650.00 and he suggested me to contact my bank for clarafication/reversal.

I have raised a complaint to my bank, they verified and said Rs.650 was claimed by med plus. I have attached my bank statement. Kindly review and refund the amount to my account as soon as possible.

Aug 29, 2017

Updated by Niraj5005 I had received a call back today but the issue was not yet fixed. It has been 1and half months, still getting a same status from medplus customer service, stating need to check with back end team. But already i had received mail on 18/07/2017 from medplus Customer service as transaction was done wrongly, but still they are checking with back end team.

Sep 01, 2017

Updated by Niraj5005 No status received yet regarding refund from medplus. Very worst customer service i have ever seen

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411051

I visited your outlet at shop no. 2, rutuja park building, karve nagar, pune - 411052 landmark: near vithal mandir.
Bill for my medicines war rs. 105/-. So i paid rs.200/- at the counter.
The person at the counter demanded 5 rs. Change which i did not have. So i requested him to keep 200/- rs. And write a note of 95/- balance.
He refused and insistted i pay 5 rs. Change. Which i did not have.
Then i offered to pay by credit card he refused.
He bluntly and very arrogantly refused to give me the medicines till i pay 105/- exact amount. And i cud not take my medicine.
A very horrifying experience in a medical shop.
Plz do sometging to avoid such ugly scenes.

Oct 5, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

MedPlus India Customer Care's response Dear Cusotmer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We kindly request you to share us with the contact details (Cusotmer id/ registered Mobile Number) so that we can inquire and can resolve the same ASAP.

Should you require any further clarifications or assistance, please call us back @[protected] or reply to us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

MedPlus India Complaints & Reviews

File a complaint to MedPlus India

MedPlus India reviews & complaints page 34

rude behavior of pharmacist working in medplus pharmacy, nandanvan, nagpur

Post your Comment

have been cheated

Post your Comment

staff refusing to exchange the tablets supplied

Post your Comment

unlawful trade practice

Post your Comment

medicines billed to my family members in bangalore amruthhalli without our order for d medicines

Post your Comment

sale without bill and misbehave with customer done by supervisor and staff

Post your Comment

refusal for payment through debit cards/ sale of medicine without bill

Post your Comment

billing issues

Post your Comment

horrible service

Post your Comment

inzit 8. mg — 40 tab purchased - not to take return 9 tabs. reg.

Post your Comment

supply of wrong medicine even after showing message sent from company

Post your Comment

not getting product on time

Post your Comment

ritecheck booking related complaint

Post your Comment

changes issues

Post your Comment

misused redeem points

Post your Comment

mis behaviour and rude customer service by the medplus boy.. place: medplus, 16th cross, lakkasandra, bangalore 560030

Post your Comment

substandard delivery / no reply from customer care-medicine damage

Post your Comment

service

Post your Comment

refund request

Post your Comment

services rendered

Post your Comment

Related businesses