MedPlus India Complaints & Reviews

Address: Chennai, Tamil Nadu

I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and i asked spray one.. They have given spray for 51rs without giving bill.. After i asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.

Oct 24, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by Sandyy Varadhan consumer complaints logo
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ConsumerComplaints.in › MedPlus India › MedPlus India — billing issues
MedPlus India — billing issues

1 Review
Sa Sandyy Varadhan on Sep 13, 2017
Mark as Resolved

I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, Thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and I asked spray one.. They have given spray for 51rs without giving bill.. After I asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.

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[Sep 13, 2017] MedPlus India customer support has been notified about the posted complaint.

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MedPlus India
Customer Care Service
Customer satisfaction rating
41
%
Complaints158
Pending10
Resolved61
phone +91 40 6674 XXXX
website www.medplusindia.com
location GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
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Verified Support

Sep 15, 2017

MedPlus India Customer Care's response Dear Customer,

We regret for the inconvince caused to you.

Please share us with the contact details so that we can inquire and can resolve the issue at the earliet.

Thanks and Regards

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com
WhatsApp:[protected]

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Address: 560083

Ur people at kalyan agrahara bannerghat road bangalore not interested to sale products when i enter the store today at round about 9pm they are not at all bothered to ask they are interested to count the money i felt very sad they took 10mn to give one simple tablet despite of 3 people they are not showed any interest.in feature i may awide buying at med plus

Oct 27, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

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Address: Chennai, Tamil Nadu

Website: www consumer complaints,in

I am a regular customer purchasing medicines about rs1500 to 2000/- every month through. On line order in your mugalivakkam chennai 600 125.
Last month as per doctors advise i have ordered inzit 8 mg.40 tablets along with other medicines. While i have taken this inzit 8 mg. I was drowsiness shivering and swetting.
After report this to doctor, he had advised me to take amlong. 5 mg. I have returned all the 39 tabs to mugalivakkam med plus for exchange.
They have exchanged only 30 tabs and refused to consider for exchange of
&the balance 9 tablets in a strip
Stating can not be exchanged due to taken one tab consumed.&the expiry date is september 18th 2018.
In view of explained above, it is requested to consider for exchange the balanced 9 tabs also for considering the valuable customer.
Thanking you,
Yours faithfully,
K. Ganesan
📱 no.[protected]/[protected].

Oct 19, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by KGaesan Please refer to the complaint dated[protected] cited. Kindly considered to refund or exchange of other medicines for the value at Rs.99/per 10 tab strip.(9 Tabs only)
Thanking you,
Yours faithfully
K.Ganesan. Phone no [protected].

Verified Support

Sep 12, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been already escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Dear sir
I visited the medplus medicine store rathtala, kol-56. The sales person named bikas give me the medicines of wrong order number (Order through online) and next time called me to return the same but denied to back the cash and insist to buy the medicines of correct order number though i request to cancel the online order. I had to meet several times to termite the dispute what was caused due to utter negligence and misguiding.

Oct 14, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

MedPlus India Customer Care's response Dear Cusotmer,

We regret the inconvenience caused to you.

Unfortunately, we are unable to retrieve any order With the details provided by you. Hence, we request you to kindly write back to us with your valid order id or with the valid contact details or call us back @[protected] to check and to resolve the same ASAP.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: 560078

I had ordered the product on the 05/09/2017. But the customer care did not start the shipping siting that they were unable to get in touch with me but i had never been contacted by them.in turn seeing that they had not started the shipping i gave a call to the helpline number[protected] and had to get the order approved and tell them to start shipping.
Today is the 3 day and still the status says that the shipping is in process.

Oct 13, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the issue on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: Khordha, Odisha, 751002

Website: [email protected]

Sir,
My self biswa ranjan, and my mobile number is [protected], i booked a rite check blood pressure moniter in emergency case today morning at chekaisiani medplus, bhubaneswar, odisha, he tell me ur order will received today evening. But know he tell on account of network problem ur order are not processed. Online booking price is 1360/- and case price is 1460/-... Wt can i do... Tell me

Mar 13, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: Bangalore Urban, Karnataka, 560058

Dear sir.,
I am purushottama d n, i went to buy a tablet for fever and cold, after buying the tablets, i have given 10 rs which tablets cost is rs 5 but sales representative denied to give products beause she told us we don't have a change of rs 5 for return back... This is very ridiculous, i have visited many times, 80 % giving same answer
Office location : leggere main road

Oct 8, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: Chennai, Tamil Nadu

Website: med plus

I had a bad experience last night.
I ahd 1200 points in my account, but last night some unknown person has mis used my account and has bought products for those points and i am left with zero points.
I am shocked to know tat a person has used my med plus number and has bought the items. That shop has issued the products without asking the id card and has just issued the items on just like that.
Since i saw the message i called the med plus call centre and found under which branch the mis use has occured.
I am very much depressed tat all my valubale points have been mis used.
The branch where the mis use occured is med plus, bazar road, mylapore, chennai.
I pitty for all the med plus users, since this could happen for each and evry person, just like by giving the account number u can take ones valuable points, this is not a right way to get the products.
So i request u to change the order of taking the vluable points items by asking the user to show his\her id card.
Do the needful and help me to get my points back

Oct 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: 560030

Today morning at 11.15 am we visited 16 th cross lakkasandra, bangalore 560030, we observed that one of the employe is rudely behaving with the customer, we kept quit, after all purchase we have 2000 cash as a payment but immediately he became furious and start shouting that he don't have change, i politely asked if you don't have the sufficient change i will go and get it from outside, but even he his having sufficient change he his not ready to give., i told him that it's a esteemed med company you should not behave like this with the customer sure it will tarnish the image of the company. But he told that when i am here it's my shop so it's my decision if you want take otherwise walkout. And he boldly told that i[censored] want to complaint take my photo also i will not care for anyone. This is the version of your employee.in this connection i am attaching his pic also for your perusal and action. It's left to the great/pioneer in the medical industry company to take care of his image.

Thank you
Suvarna kumar

Oct 8, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: Thane, Maharashtra, 421203

Dear director / chairman
I contacted [protected] and go thro my recordings how sweetly they are not taking commitments.
Are the company taking my money for granted?? And making the patient to suffer???
From: bk. Vasudevan [mailto:[protected]@indoaminesltd.com]
Sent: friday, september 01, 2017 3:56 pm
To: '[protected]@medplusindia.com'
Cc: '[protected]@gmail.com'
Subject: are you cheating middle class people

Dear director /chairman
My registered phone no [protected]
Patient name is anuradha vasudevan - she is a grade-2 sugar patient.
I placed the medicines order from kalyan 421203 dombivli 10 days before for rs 4000+
Last one year everymonth i place order for rs 4000- avg permonth. I used to get medicines thro fedex within three days with out damage
They promised me to send within 3 days
Last time they despatched after 8 days.
Courier could not deliver and i went personnaly to collect. They started courier thro a substandard courier.
Entire package got spoiled
Today at this time 3.51 pm my cell no [protected] kept on hold for 33 minutes
Your executive is not coming on to the line to speak
Can you give the contact numbers following persons to get back by money

Apr 4, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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FedEx Customer Care

from Mumbai, Maharashtra

Sep 1, 2017

Dear Bhagavatham,

We apologize for the inconvenience caused, request you to share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express

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Address: 560003

Website: booked at the store on sunday

Medplus gives vide publicity about giving 15% discount if we book online.
But it is not correct in case of our kodandaramapura, bangalore. The staff in the branch intentionally delay the delivery. The behavior is very rood. Complaint to call center is not fruit full. I had made on online order at store on sunday. Yesterday i received sms and went to collect. Staff told as because net was bad asked me to collect my order today. By 1200 they unilateraly canceled the order mentioning delay in collection even though it was not my fault.
When contacted the call center they told it was a mistake and asked me to collect the same today. When i went i was told the staff who canceled comes in morning and i need to talk to her or to call center. Even though i told that call center had assured me to pick up the delivery he made me wait for 30 minutes before giving the same pack which had been delivered to him previous day and was kept seperately.

Staff in the branch are very arrogent. They need to be cautined or else the name of the company is getting tarnished. I have been buying medicines in the same company for more then six years now and i regret the service quality presently being extended in that particular branch

Oct 7, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

MedPlus India Customer Care's response Dear Cusotmer,

With reference to the email below.We regret the inconvenience caused to you.

We Kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com.

Aug 31, 2017

Updated by loki1960 I went to the shop at 1930 and was made to wait for 30 minutes and to argue with your staff even after your call center had informed that they have resolved the issue and i can collect the medicine same day evening.

from the shop i have tried your call center at least for 20 times but call is not getting connected.

not happy with your responce

Verified Support

Sep 01, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below.We regret the inconvenience caused to you.

We Kindly request you to share us with your contact details so that we can resolve the same on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: Chennai, Tamil Nadu, 600087

I have purchased from medplus for the amount of rs.650. Transaction was done twice on july 11/2017. Refund request was raised. I also received response stating transaction was done twice due to server issue and asked me to wait for 7days for the refund, but still now i have't received my refund and also no proper response from medplus. I also checked with my bank they are stating to contact medplus for this issue.

Mar 24, 2025

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by Niraj5005 customer id: 32036618
Name: Niranjana

I have purchased in med plus on 11/07/2017 around 6 P. M. Store id: INTNMAS02156(Ramapuram, chennai ). Bill amount is Rs. 650.50, shopkeeper swipped my card for the amount of Rs. 650.00.

The transaction was sucessful from my end and amount was debited from my account and i got successful transaction message from my bank. But shopkeeper told they haven't received money and again he swipped my card for Rs. 651.00 and again amount was debited from my account.

I informed him regarding two transactions and he gave me the statement from card machine that they have never received for Rs. 650.00 and he suggested me to contact my bank for clarafication/reversal.

I have raised a complaint to my bank, they verified and said Rs.650 was claimed by med plus. I have attached my bank statement. Kindly review and refund the amount to my account as soon as possible.

Aug 29, 2017

Updated by Niraj5005 I had received a call back today but the issue was not yet fixed. It has been 1and half months, still getting a same status from medplus customer service, stating need to check with back end team. But already i had received mail on 18/07/2017 from medplus Customer service as transaction was done wrongly, but still they are checking with back end team.

Sep 01, 2017

Updated by Niraj5005 No status received yet regarding refund from medplus. Very worst customer service i have ever seen

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: 411051

I visited your outlet at shop no. 2, rutuja park building, karve nagar, pune - 411052 landmark: near vithal mandir.
Bill for my medicines war rs. 105/-. So i paid rs.200/- at the counter.
The person at the counter demanded 5 rs. Change which i did not have. So i requested him to keep 200/- rs. And write a note of 95/- balance.
He refused and insistted i pay 5 rs. Change. Which i did not have.
Then i offered to pay by credit card he refused.
He bluntly and very arrogantly refused to give me the medicines till i pay 105/- exact amount. And i cud not take my medicine.
A very horrifying experience in a medical shop.
Plz do sometging to avoid such ugly scenes.

Oct 5, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

MedPlus India Customer Care's response Dear Cusotmer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We kindly request you to share us with the contact details (Cusotmer id/ registered Mobile Number) so that we can inquire and can resolve the same ASAP.

Should you require any further clarifications or assistance, please call us back @[protected] or reply to us via email to [protected]@medplusindia.com

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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Address: 560040

Sir, i had purchased 2 sheets of gabaneuron nt 300 mg from medplus (Store id inkablr0005) (Phone[protected]Club road, vijaya nagar, bangalore) on 22nd august 2017. After using 2 tablets, i developed some kind of an allergy and was asked by the doctor to stop using these tablets immediately. However, when i wanted to return the tablets, the store did not accept the return of the sheet wherein 2 tablets were used. They said they cannot accept returns eveb if 1 tablet is used. This does not make any sense at all as they do sell such tablets in small quantities to customers. What should people do if the medicines are changed by the doctors? This is extrely unfair and customers would be left with no choice but dump those unused medicines in the dust bin. Moreover, the staff was extremely rude despite me being a regular customer of medplus for quite some time.

I would request you to look into this and provide necessary warning to the store and help me return the unused medicines. This is not about money. This is more about policy and would go a long way in helping many such customers who may want to return expensive medicines in future due to unavoidable circumstances.

Regards
Bohra
[protected]
Customer id 25575947

Oct 1, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Aug 29, 2017

Updated by M L Bohra Appropriate measures would be taken in the future? How about the return of medicines lying with me? Who will take it back and give me a refund?

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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M

M L Bohra

from Bengaluru, Karnataka

Aug 29, 2017

Not resolved

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Address: Hyderabad, Andhra Pradesh, 500038

Website: medplus

Hi,

We have purchased medicine for rs.315 and swiped my credit card in medplus vengalraonagar branch on june 17th 2017, saturday night. I have received a message in my mobile that the amount has been deducted. But in the medplus machine, some error came, so paid the amount in net cash. When i asked for deducted amount after some days they told to submit my credit card transaction statement. I have also submitted. Its being...

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Address: 600099

Name : padmanaban. K
Mobile number : [protected]
Medplus customer id : 7124274.

I am using medplus for past 2 years for medicine purchase for my monthly needs regularly.

Yesterday (16-aug-2017) night at 22:30 i received a sms from medplus stating my "reward points of 539.00 have been redeemed for products worth inr 1055.00 on 16 august 2017".

This was happened without my knowledge. I have not raised any redemption of my flexi reward points.

This activity may happened in medplus, kolathur poombuhar nagar pharmacy.

Please enquire and let me know the answer.

Thanks,

Padmanaban. K

Sep 18, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. We would like to inform you that we are working on the same issue.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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N

Navdeep Vashist

from Hosur, Tamil Nadu

Aug 21, 2017

Using abusive language to his customers not respecting the customers gave damaged product not worth buying medicine form him he only gives expired products

Reply

Shaik Mohd Subhan's reply, Dec 25, 2017

what ever been wrote here widd you is Not-Understandable &

using abusive language will not be used in any POS & if they're giving damaged products then what you're doing are you a blind that you can't check..
more Over NO-ONE will Give Expired products & if in Case i.e., in a rare-cases its also your duty to Check before taking the product...

D

deepak j gaikwad

from Pune, Maharashtra

Aug 28, 2017

Sir
i have done double registration so i am unable to go and print my history bill of my mother . pls help . my customer id is: 10127078 .
pl do needfull soon . urgent.same phone number is used in registration.
my name : deepak j gaikwad
ph[protected]

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Dear sir,
As per the details attached letter to medplus supervisor. I was supplied with damaged medicines by the medplus on 30.7.17. This is not the medplus problem and i am sure this is the manufacturing defect of the medicine by the manufacturer. I have thrown few tablets and one strip got replaced yesterday by medplus. We except a quality medicine from medplus and the replacement of damaged medicines.
Regards
N. Kumar

Sep 17, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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C

[email protected]

from Hyderabad, Telangana

Aug 25, 2017

Today i went to purchase medicines from mediplus store located at high tension road, netaji nagar, kapra, Hyderabad. The sales women behavior was so unprofessional. She dont have patience and kept her dirty face with deep [censored] while responding to customers

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Address: Hyderabad, Andhra Pradesh

On 9th august, purchase made at store id:imaphyd00010 (Location:new bhoiguda), mrp for calpol 500mg as per print was 13.07, whereas the bill was made for 13.32 and the bill amount was rounded off to 13.50.
Cashier at the store returned my change while again rounding off the bill amount to 15.0, adding a chocolate and refuse to give me the tablets if i am not taking halls chocolate worth 1, as it is of no use to me.
Invoice no. For the above incident is #[protected].

Request for appropriate action to be taken and hoping for a positive action from the concerned officials.

Sep 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

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D

deepak1234567

from Bengaluru, Karnataka

Aug 11, 2017

ON 11 AUG The Employee Name GURUPRASAD Branch Anjananagar magai raod He Speaking about Glycomet GP 2 He had 450 Variety it seems I want the tablets home delivery due to is mistake we purchasing every month the tablet he can search the history and he can give we will purchase 1000 rs on purchase Due to some office i not enetered the store my mother tablet as closed ireq home delivery phone # 974
3198962

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Address: Chennai, Tamil Nadu, 600110

Hi team,

We order online arthorun liniment - 4 nos on 02-08-17 wed 4.30 p. M

As per your policy customer order the product it will deliver on 48 hrs.

I don't what is your compnay policy.

Today friday 04-08-17 still now i not recvied the product some many time i will called your customer services people telling it come today eod.

Kindly check advise asp.

Regards
Mohan v

Sep 4, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

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Aug 04, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

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Address: 380007

Not providing proper service and stock problem at store. Few staff have less knowledge about pharmacy.. How you recruit like this staff. Even they don't notice the drug power. Ex i need a 80/5 mg drug and they given me 40/5 and tell us that take two.. But how about 5mg powers double?? Double power also impact to body. If something happens then who will responsible?? Please put proper staff who have proper knowledge..

Sep 3, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

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