[Resolved]  Medplus India — My Medicine Bill - Paid twice - Regarding

Address:Old No.44, Sanjeevarayan Koil Street, Old Washermenpet, Chennai-600021

On 24th Jan 2021, I have purchased Medicine from your shop at Ramanuja Iyer Street, Old Washermenpet, Chennai-600021 for Rs3, 113/- (Rupees three thousand one hundred and thirteen only),

I was not getting the printout, then I have made two payments by the same card Rs2, 000/- (Rupees two thousand only )and Rs1, 113/- (One thousand one hundred and thirteen only) and cleared my due, but while checking all three cards are debited to my account.

I brought this to the notice of the Shop keeper boy
Mr Mahendran, (+91 [protected]) he told this 3, 113/- (Rupees three thousand one hundred and thirteen only) was not reflected in your account, hence he can not give refund, while he speak with his senior Mr Rubbang ([protected]), he told, he will speak with the banker and get back to me by today.

Since this transaction happed on 24th Jan 2021, i don't want to drag on for some more time.

Please verify at your end and try to refund at the earliest.

Regards/S.I.Pandian
+[protected]
[protected]@yahoo.com
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Aug 8, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2021
MedPlus India Customer Care's response
Dear Sir/Madam,

Regards to the mail we have spoke to the customer and resolved issue.

Thanks and Regards,

Medplus Customer Care Team.
Complaint comments 

Comments

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team

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