Pharmacists in MedPlus don't accept big notes like 500rs, 2000rs saying they don't have change. When tried to transfer through gpay/phone pay/Paytm, even the QR machine doesn't work. Many times the billing machine (the printer) doesn't work. Their CRM doesn't work. Many times they note the customers contact details on note pad. Worst service. Why should the customer who visit your pharmacy return without taking any medicine?
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Oct 29, 2022
Complaint marked as Resolved
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2022
MedPlus India Customer Care's response With reference to your email, Unfortunately we could not be able to retrieve your Order information.
Kindly share correct order id or your details (registered mobile number/ Medplus customer id) so that will check and assist you accordingly.
We value your association and assure you of our commitment to serving you in the best possible way.
Warm Regards,
Customer Care Team,
[protected]@medplusindia.com
Verified Support
Sep 28, 2022
MedPlus India Customer Care's response With reference to your email, Unfortunately we could not be able to retrieve your Order information.
Kindly share correct order id or your details (registered mobile number/ Medplus customer id) so that will check and assist you accordingly.
We value your association and assure you of our commitment to serving you in the best possible way.
Warm Regards,
Customer Care Team,
[protected]@medplusindia.com
We are sorry for the inconvenience faced by you, we request you to provide the mob no / id to investigate and resolve your issue or you can mail us [protected]@medplusindia.com.
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We are sorry for the inconvenience faced by you, we request you to provide the mob no / id to investigate and resolve your issue or you can mail us [protected]@medplusindia.com.
Regards,
MedPlus Custoemr Care