[Resolved] Medplus India — Not charging exact bill amount in credit card

Jspn

Address:

Medplus No 3, 58/3 Williams Road, Cantonment, Trichy

The billing amount for my invoice No. [protected] & [protected] dt 17.08.2020 is Rs.287.50 & Rs.176.00. The total bill amount is Rs.463.50. I had did my payment via Credit card. But while charging in my card Medplus, No. 3, 58/3 Williams Road, Cantonment, Trichy shop charged Rs.464.00. The shop members said ie their routine procedure to charge the card payment in rounded off amount only. This is the continuing procedure there. Many times I had paid with rounded off amount in credit card payment. This is totally against the credit card policy. So, kindly let me know the procedure to pay in credit card.

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Aug 12, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2020

MedPlus India Customer Care's response Dear Customer,

With reference to the email below. we are sorry for the inconvenience caused and have tried to call you on the registered mobile number but were unable to reach you.

Please do write back to us with your alternate contact number to [protected]@medpolusmart.com to inquire and to assist further.

thanks and regards,
Medplus customer care.

Verified Support

Aug 18, 2020

MedPlus India Customer Care's response [protected]@ Medplusmart.com