[Resolved]  Medplus India — Not providing the proper information about replacement of medicine.

I want to replace the medicine, which was brought on[protected].

With the latest discharge summary, but there is no good co-operation from pharmacy member in mathikere opp black bird showroom Bangalore 560022.

1) what ever the medication we ask they say no stock?

2) I want bye a syrup for my son for the same replacement, I want to pay they are saying?

One thing I want know, If it not used customer well being means what is the use?
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Aug 9, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Feb 28, 2021
Updated by Naveen Sa
Not providing proper information about the replacement of the medicine
Verified Support
Mar 01, 2021
MedPlus India Customer Care's response
With reference to your email, Unfortunately we could not able to retrieve your information.

Kindly share us your registered details (Mobile/Medplus customer id) and medicine details to [protected]@medplusindia.com (or) [protected]@medplusmart.com. So that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
Complaint comments 

Comments

Dear Customer,

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team

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