[Resolved] Medplus India — Order id otnmm[protected]

Prabu AS

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600081

I have ordered a medicine rosuvas d 5mg tablet — 30 tablet on 2nd july. Today i got a call from delivery person that only 15 tablet is currently available and remaining 15 tablet may takes 5 more days. The tablet is very urgent for diabetes patient. Could you please arrange the remaining 15 tablet immediately by today.

Invoice no [protected]
Order id otnmm[protected]

Regards,
Prabu as

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Aug 6, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. We would like to inform you that for ROSUVAS D 5MG TABLET Qty-15 TABS we will initiate refund for the balance medicines and amount will be refunded back to customer account within 7 to 10 bank working days.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.