[Resolved] Medplus India — order not reached store

Raj Umakanth

from Chennai, Tamil Nadu

Address:

641002

Hi,

I have placed an order on www.medplusmart.com (Order id otnmm[protected]) on 25th aug. The ordered medicines hadnt reached the store till aug 29th.

I checked the online order status and it still shows the order had been retained by tndmta and it hadnt moved out of city.

I ahvent received any notification regarding the delay. I called the concerned stores, where it should have reached in 24 hours and they have no clue either.

Ultimately, we need to buy medicine from outside shop, inspite of paying online. Waste of money and efforts

Bad service by medplus mart.

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Oct 2, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused to you for the delay in arrangement of the order and would like to update you that the ordr has been reached to the selected store with in 72 hours as committed.

For further correspondence, call our customer care helpline number[[protected]] or can write to us at wecare (at) medplusmart (dot) com

Appreciate your understanding and patience in this regards.

Thanks and Regards,

Medplus Customer Care Team