[Resolved]  Medplus India — order taken on 24/06/18 for home delivery - but not delivered till now

Address:600077
Website:medplus.com

My order no: otnmm[protected]. Booked online by your staff of thiruverkadu outlet. At the time of booking i have asked for home delivery and the counter person informed that the order will be delivered next day in the evening. After giving a call to my mobile number the delivery person will come and deliver the medicine. I have received a message the evening that my order number is otnmm[protected] and i can collect it from the outlet. Last time also even though the order was delivered at home next day, such a message was received like this. So i waited. But unfortunately the order was not delivered till forenoon of 28/05/18. I contacted the customer service and explained everything. She told that she will enquire with the outlet and inform me shortly. But not contacted. Again i contacted but nobody replied.
This is to insist you that your people the outlet as well as at the customer care were not cared about customers and their way of talking is rough and tough. Advice you people to be coyrteous and reply to customers queries,
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Jul 4, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
MedPlus India Customer Care's response
As per the telephonic conversation, issue resolved and closed the complaint.
Complaint comments 

Comments

Home delivery of medicines made after 4 days of order, after complaints and phone calls to customer care.
This is never appreciable in case of "Medicines"
THANKS TO "CONSUMER COMPLAINTS" FOR TAKING UP THE ISSUE PROMPTLY

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