[Resolved] Medplus India — poor response towards a customer | |
Dear sir, I use to buy my regular monthly medicine through med plus store in vijayawada, madhura nagar. As this is first week of month as usual i stepped in to medplus store to buy my monthly medicine. When i stepped in there is only one customer who is a lady with band aid strips on her hand. She is ready to pay and rush out of the store. I waited there for 15 minutes for response from the seller (Only one guy is available) As no response from the seller (He is continuing chit chatting with the lady with out taking care of the customer.) Is this the way to carry out business in medical stores. So occasions there might be urgency. If this is the way to respond, what is the fate of the patients who are in emergency. Please counsel the person involved. Was this information helpful? | |
Mar 8, 2020 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Feb 04, 2020 MedPlus India Customer Care's response We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
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1 Comment | |
Comments
I bought medicine but tablet missing at night 9.30, i asked them but no response, they says 11rs only don't shout but they fondant care about patient
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