[Resolved]  Medplus India — Pos problem

Address:Birati Abashan
Website:[email protected]

Respected sir,
My name is SAIKAT SEN. I am a regular buyer of medplus. I buy medicines nearly 4 to 5 k every months. Today I had a very bad experience. I went to buy medicines from birati abashan outlet and it was for 1k almost but they have no POS machine and I had not much cash with me, so forcefully i buy medicine for 200rs. Suddenly after 10 minutes someone called and asked me to come again as their POS machine starts working fine.

Now my question is that! What kind of harassment is this with a valuable coustomer like us? What kind of fault was in that POS machine which has been resolved within 10 minutes.

I am truly not satisfied with this kind of behavior. Please look into this matter as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Plz surch this no [protected].Also seen the purches details...
Thank you for writing to us.

With regard to the E-Mail below. Unfortunately, we are unable to retrieve any information with the details provided by you.Hence,

we request you to kindly write back to us with your valid contact details (i.e., registered phone number/ MedPlus customer id

Note: We have escalated to concern store team to check an and take action and won't be repeated in future.

Thanks and Regards,

Medplus Customer Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information