[Resolved] Medplus India — prescription alteration of antibiotic | |||
On[protected] from 4/a sambhunath das lane, kol-50, my cousin buy few medicine for with doctors valid prescription,.in that particular prescription doctor was write augmentin 625 and other products, but the concern person who was available at the moment in pharmacy he willingly alter the brand which doctor prescribe and give other brand named augmed 625 instead of augmentin 625. (Invoice no [protected] dated[protected] But in next morning when i visit the shop and ask the available person in which ground they alter the prescription, and who is te pharmacist, they have no any proper answer, moreover the shop displayed drug licence and trade licence was expired more than couple of year. After several discussion thy give the same which was prescribed by the doctor. (Invoice no.[protected] and make a credit note ([protected]). Now my questions are as bellow. 1. Who gives authority tho change/alter the prescribed medicine? 2. Without presence of pharmacist how they serve prescription 3. Pharmacist valid certificate not displayed the chemist/shop. 4. Displayed drug licence was expired 5. Are medplus above the drug and cosmetics rule? 6. If pharmacist on leave why that notice not diplayed on that shop? Was this information helpful? | |||
Nov 28, 2019 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Oct 28, 2019 MedPlus India Customer Care's response We regret the inconvenience caused to you.We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Please get back to us in case of any clarifications. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] (Toll Free):[protected] (Email): [protected]@medplusindia.com (Web): www.medplusmart.com" | |||
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