[Resolved] Medplus India — products not delivered

sweetbans

from Bengaluru, Karnataka

Address:	560037
Website:	medplusmart

Hi placed an order on the july 17th... I still have not received the products but the order says delivered.

Customer support says will be delivered today.. This is the statement i have been since last friday..

When questioned for 2 weeks delay, getting a response i twould take time to deliver the placed order. Then why do they mention saying it will be delivered within 24 hours to 48 hours.

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Sep 3, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly provide us with the Customer Id / Registered contact number / Order Id, so that we can reach you and can resolve the issue at the earliest.

Please get back to us for further assistance, please reply to us via email to [protected]@medplusmart.com.

Jul 30, 2017

Updated by sweetbans [protected].. Day before I got a call from the customer care stating it will take another 2 dats for delivery as the product is broken. I cant imagine such a service being offered by medplus