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MedPlus India Complaints & Reviews

3.6
Last updated Apr 8, 2024
Complaints 812
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563
Unresolved
249
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Andhra Pradesh
India
500037

MedPlus India reviews & complaints page 35

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M
Madhurima Das Jana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

med plus delivered damaged medicine of 800 rupees but refused to replace

Address:Bangalore, Karnataka, 560083
Website:Medplus

Hi,
I order monthly 4000 rs medicine from medplus. Out of which my monthly requirement for mucinac 600 is 90 tablets which cost 1800 per month, from my last order i rcvd damage medicine, i ignored as that was on the last pack which i open, but this time entire rcvd 4 packs were damaged/melted inside the packet, from outside it looks exactly fine, when i spoked to customer service the denied to replace the medicines as those were delivered...
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Address:Bangalore, Karnataka, 560083
Website:Medplus

Hi

I am ordering medicine with med plus from April '17, monthly 4000 rs medicine I order, for medicine Mucinac 600 my monthly requirement is 90 tablets which cost 1800 rs, from my last order started receiving damaged medicine, I ignored 1st time as it was only 3 medicines, this time the entire lot is damaged melted. When I called customer service they denied to replace saying order was delivered on 4 and you've called on 16th,...
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Raghavendra Gargeshwari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company as employed gundas as employees in rajarajeshwari nagar branch bangalore

Address:560078

Hi,

Today i have visited medplus india outlet in rajarajeshwari ragar branch bangalore, where i am purchasing medicine from last 2 years.

Usually they never used to ask for prescription, but today they asked for it, since i went directly from officethey i dint carry the prescription.

I just asked how come rules suddenly changed today, staff started speaking very harsh and started behaving like...
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N
Narashim Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medplus india damaged medicines

Address:Bangalore, Karnataka, 560036
Website:www.medplusmart.com

I have purchased medicines costing about 3485/- on[protected] vide tax
Invoice no:[protected] at old santhe maidhan, madras bangalore road, kolar-563101.
The medicine mixtard 30 hm penfill 100iu 3ml inj which were supplied are damaged (3 pieces in out of 10 quantity)
And i approched to the shop on 10.07.2017. They replied that it is the fault of yours
And they could not replace it and do what ever you...
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R
Ravi Teju
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of medicine and response was not good

Address:500049

This is raviteja m regular customer of medpuls kondapur rto office morning i asked delivery boy to give thyronorm 125mg but he gave me tablets thyronorm 25 after going home i observed that he gave the wrong tablet again i went and him to give the thyronorm 125 he told it is not available in this it's available in kondapur store i'll it by evening after 5 hours time i went to kondapur rto medpuls for the thyronorm he told drive is not you...
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P
Prabu AS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id otnmm1700002994

Address:Chennai, Tamil Nadu, 600081

I have ordered a medicine rosuvas d 5mg tablet — 30 tablet on 2nd july. Today i got a call from delivery person that only 15 tablet is currently available and remaining 15 tablet may takes 5 more days. The tablet is very urgent for diabetes patient. Could you please arrange the remaining 15 tablet immediately by today.

Invoice no [protected]
Order id otnmm[protected]

Regards,
Prabu as...
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P
Paranikumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Number 3453577

Address:600117

Ordered my monthly medicines on 30th June and got a message that it is ready for pickup on 1st July. Today i.e. On 3rd July to collect the medicines in MedPlus Keelkatalai, chennai, Tamilnadu - 600117. But the sales person told me that medicine is not available and told me that order is cancelled. This is never acceptable and very disappointed with Medplus. I am one of the customer for more than 3 years and didn't expect this from Medplus....
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A
aksh004
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine - delivery last - order id - 3207493

Address:Bangalore, Karnataka, 560068
Website:www.medplusindia.com

Hi sir/madam,
This is regarding the non delivery of my order with med plus. I had ordered some medicines with med plus with order id - 3207493. The customer care executes say that it has been delivered however i never received the order.
I had been chasing the delivery guy since the delivery that and the response was "it will deliver today". Suddenly, one day, i received a message saying the order has been delivered. I don't...
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T
T.D.Pai
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your return policy

Address:Dakshina Kannada, Karnataka

I had purchased 18 strips of gepride m-i tablets on 1st feb 2017 for the use of my son. I have been the regular customer for over 2 years. Recently his doctor has prescribed some other tablet hence i wanted to return 16 strips of 10 tablets which were lying idle with him.
When i approached for return of the tablet they are refusing that they will not solicit return after 90 days of purchase. The expiry date of the tablet is aug 2018.br...
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K
Kanankumar
from Pallappatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service

Address:620020

I went to mediplus pharmacy which is located in subramaniapuram, trichy 620020 on 22/06/17. I asked for medicines to the customer service person. He not even answered to my query if the medicine is available or not. I was waiting for more than 10 mins there is no response from the service person. I have never seen such service persons like this worst experience i had. I decided not to go to med plus any more and i will not recommend this...
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S
sandeep kumeri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indecent behaviour and recklessness regarding women's sanitary pads.

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.medplusindia.com

I had been to medplus store on 20th june 2017 located at d. No 2-91/12/am/5&6, shop no3 sanjeeva enclave, whitefields kondapur, hyderabad. When i asked for sanitary pads, the person addressing us in the store said that it's not available. When i asked him to recheck he said to search on myself. Being a shopkeeper it's his responsibility to check and give that. It was available when i checked later. When i questioned them regarding this the...
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H
henery
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Med plus attender

Address:Kolkata, West Bengal

I went to med plus
Adress : krishnapur, baroaritala, ac - 358, kolkata.
I asked him for azulix 1mf medicines.
He instead gave me a wrong medicine very confidently and when i ate it and later on thoroughly checked it was a different medicine with much higher power.
I want an action to be taken immediately.
This is the life of the patients and they cannot take it for granted....
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Nuthan kumar bc
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong medicine was sold

Address:Bangalore, Karnataka, 560098
Website:medplus.com

Doctor had prescribed the sugar tablet jalra 50mg. I had been to medplus, ideal homes, rr nagar bangalore and was provided with the wrong tablet i. E., jalra m 50mg instead of jalra 50mg. The content m was added in it. This was done by the the supervisor (Nagraj) of the store. When i questioned him about the change of the drug, he convinced me that this is a new version of that tablet. Due to this my mom started suffering from loose motion...
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Dipankumar Sinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card

Address:700101

I have used debit card at your medplus kestopur on 11/06/2017 at 19:50 hrs
The amount of rs.1326.50 has debited from my account but since slip not generated they refused to give medicine. Please refund my money paid.
The overall service at medplus kestopur is not satisfactory. Swipe machine is very old type and internet connection is most of the time failed...
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K
kavithasharu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executive by name "shravani" misbehaved in medplus kr puram branch

Address:560036

I am one of the customer from last 8 years and 2 weeks before i visited to medplus branch, devasandra, k r puram branch in bangalore. I asked one of your executive by name "shravani" for some medicines. She misbehaved a lot, she spoke very arrogantly. She showed lot of attitude. She throwed the medicines. Which i didn't like. I don't want this to happen to any other customers in further. Waiting for your response and action. She is telling...
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E
esrmurty
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged medicines

I have purchased medicines costing about 2500/- on 25.05.2017 vide tax
Invoice no:[protected] at vijayapuri colony, vanasthalipuram hyd.
The medicine carnisure 500mg tablets which were supplied are damaged and i approched to the shop on 01.06.2017. They replied that it is the fault of the
Manufacturer and they could not replace it and do what ever you like.

In this connection i am the regular...
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H
Himan4798
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service and misguided adverts

Website:Medplusmart.com

Dear concern
My name is Himanshu Patel from Ahmedabad. My order id is 321134. I ordered medicine on 29th May 2017. Its more than 48 hours and still i haven't received medicine. I did call them two times and ask for manager or any superior person to chat with and raise the query but staff refused and been rude to me and aggressive. His name was Shabbir. Medplus advertise that they will deliver your order between 4- 24 hours but they...
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S
Seetharaman M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double credit for bill

Address:600053
Website:[email protected]

I have purchased diaper adult from your medplus cholambedu road, ambattur, chennai on 18/05/2017 using my indian bank debit card for rs.522.00. They have swiped double time and amount has been debited from my account twice and when enuired i am not getting proper response and your people asking me to check with my bank. I am purchasing medicines from your medplus for the last 2 years and my average purchase per month is rs.1500 to rs.2000.br...
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Priya Choudhary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medplus Madhapur store

Address:Hyderabad, Andhra Pradesh, 500018
Website:Medplus

Have purchased medicine yesterday worth RS 827/-
Since some offer are going on shopkeeper gave cotton buds and liquid wash cleaner without taking any consent and when I have requested for some a
Other options or else add rewards points I will see in future he disconnected and sent same product. I am associated with medplus since 2011 but after this treatment I am disappointing I have decided to not to recommend anyone and discontinue...
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Sathya rukmani O S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redeeming flexi reward points

Address:600064
Website:www.medplusindia.com

My medplus id is 5037649. I am using this id more than seven years. I have 660 flexi reward points. I booked a laptop bag which was in their website reward list to redeem these points into reward through customer care on feb 15 2017. They said will receive it within a month. But i didn't receive it. I am keep on following their customer care they said u will receive it. Finally on 25th may2017 they concluded ur order was cancelled. They r...
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