[Resolved] Medplus India — Redeeming rewards

ganesmani

from Bengaluru, Karnataka

Address:

603103

I have initially order a laptop back by redeeming my reward points on Jan 22nd 2017, however with no reason product has been cancelled in Feb and a new ordered has been placed stating order will be delivered with in a week.
Its been more than 2 Months still the ordered product has not been delivered and each time when I call customer care they are giving wrong promises stating will be reached with in a Week.

Its been frustrating for me to get wrong promises and unnecessary delay.

I am fed up with the service provided my MedPlus. Very bad experience.

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Apr 13, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We kindly request you to share your contact details to update the status of the complaint & to resolve it at the earliest.

We appreciate your understating and patience in this regards.

Please get back to us for further assistance, please reply to us via email to [protected]@medplusmart.com.