[Resolved]  Medplus India — refund related

Address:Nagawara, 560077

I order the medicines and they told that they are not going to deliver to the given address and i asked them to cancel the order on 22-cot-2019. And still the refundhas not happened yet. When i call to the customer care they are saying refund has initiated and it got cancelled. Please let me know when can i expect the refund.

The above i have sent on 26th they refunded only 2000 and the remains 1833 rs they are saying unbelievable reasons like no funds in the account and if i call to the customer care they never connect to accounts team and we cont talk to them directly. They irritating from past 20 days.

Order id : 11679326
Order amount: 3883
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
MedPlus India Customer Care's response
We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information