[Resolved] Medplus India — regarding pregaba

ellangovan marimuthu

from Chennai, Tamil Nadu

Address:

No 228 Ashtalaksmi nagar 7th, Street And Alapakkam chennai, Chennai, Tamil Nadu, 600116

Sir i m a doctor i bought cap pregaba 75mg from chennai medplus alapakkam near meenakshi dental college... I used buy only from here and this medicine for past 2 months... But last time i got cap pregaba 20 tablets... I noticed different color change written on capsule which usually has black printed...
I got and went home and gave to my mother...
She had severe side effects which she never had before when she was taking pregaba with black printing on capsule...
I went to medplus store but no response
Kindly take necessary action

I have send the photos and videos which clearly shows two capsule with same brand but different color printed on capsule...
Black one original
Red one duplicate
I need really compensation
My mother got really sick
Ph [protected]

+3 photos

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Nov 10, 2019

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

MedPlus India Customer Care's response Dear Team,

We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Please get back to us in case of any clarifications.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Web): www.medplusmart.com