[Resolved] Medplus India — response from outlet and customer care response | |||||
My mob no is [protected] resides at p&t colony dilsukhnagar hyderabad 500060.just now purchased medicines from ol at p&t colony amt 1800plus as of now purchased more than 70000 worth of medicines.when i purchased medicines 2 types of medicines not available. requested them to provide, the ol people said if you pay cash medicine will be av by evening if you order it will tke time .simp;y they started block mailing when i contacted customer care she has cut down my call when i start discussing on the matter.no respect from ol and at the same time from customer care .and they introduced point system and says 15 percent will be giving on points and customer may get gifts .the gifts they are offering are local brands and not branded items .if you check and analyse these are getting good discount to the medplus and if you caliculate on this actual discount to coustomer comes to around 8 percent in turn they are charging and delibarete cheating in terms of gifts and started harassing too with behaviour and oathetic customer care and no training to people at outlets might be hiring cheap manpower.and cheating customers in all angles if checked by officer concerned every thing will be visible to all that might not happening. Was this information helpful? | |||||
Sep 7, 2018 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 MedPlus India Customer Care's response We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
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GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
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