Medplus India — Return and purchase of other medicines

Address:

Chennai, Tamil Nadu

My name is sathyan. My customer id is 1060143. I am purchasing medicines from the medplus retail store at new colony, adambakkam, chennai 600088 for several years. As my physician has prescribed a different drug i wanted to return few medicines and buy some other medicines. Therefore on 18th when i visited the store and enquired about returning the medicines, one mr. Rajasekar has replied very politely to bring the medicines along with the bill. And as per rules he will arrange for the return of the medicines as business promotion and customer relations are very important for medplus. Hence to day 19th i went to the stores with the bill and medicines. The lady saleswomen at the shop not only refused to see the bill and medicines but also driven me to come back as and when mr. Rajasekar is at the stores to deal with the request.. The manner in which the saleswoman replied is totally different. If customer requests are to be dealt only when the particular sales person is available, then business relations will not improve. Please look into this matter and do the needful.
M. Sathyan