[Resolved]  Medplus India — Rude behavior of the person in medical store

Dear Sir,

Today night around 9 to 9:15 pm I went to Medavakkam Koot road Medplus to buy ORS for my son. There were around 5 customers in the queue but only one staff was present in the shop and he was taking 15 minutes to complete one customer.

I already spent 15 minutes so I asked him very politely that can you give 6 ORS immediately due to urgency. The person in the shop was very rude and replied like I cannot give and if you want come in queue else get out of the shop. Also he used some of bad words on me which was very hurting and painful.

The person in the shop was very bold enough and telling me to complain anywhere and no body can do anything on him. This is further worst on Medplus.

Please take appropriate action on this shop immediately because he is spoiling Medplus reputation.

My mobile number is [protected] so you can call me anytime to discuss about this incident.

Shot GST number is attached for your easy reference.

Thank you
Srinivasan V.
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Feb 13, 2022
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2022
MedPlus India Customer Care's response
We will relay this message to the appropriate department

We are prioritizing the issue you have faced at store and our team will verify the issue. We will notify you ASAP on the provided contact number.

We appreciate you making us aware of your negative experience, and we apologize for the inconvenience this has caused.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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