[Resolved] Medplus India — services rendered

Pavankumar Karvande

from Mumbai, Maharashtra

Address:

411051

I visited your outlet at shop no. 2, rutuja park building, karve nagar, pune - 411052 landmark: near vithal mandir.
Bill for my medicines war rs. 105/-. So i paid rs.200/- at the counter.
The person at the counter demanded 5 rs. Change which i did not have. So i requested him to keep 200/- rs. And write a note of 95/- balance.
He refused and insistted i pay 5 rs. Change. Which i did not have.
Then i offered to pay by credit card he refused.
He bluntly and very arrogantly refused to give me the medicines till i pay 105/- exact amount. And i cud not take my medicine.
A very horrifying experience in a medical shop.
Plz do sometging to avoid such ugly scenes.

Was this information helpful?

No (0)

Yes (0)

Oct 5, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

MedPlus India Customer Care's response Dear Cusotmer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We kindly request you to share us with the contact details (Cusotmer id/ registered Mobile Number) so that we can inquire and can resolve the same ASAP.

Should you require any further clarifications or assistance, please call us back @[protected] or reply to us via email to [protected]@medplusindia.com