[Resolved] MedPlus India — shortage of tablet in the box

 
2 Reviews
 sramesh4568 on Mar 5, 2018
On 4th march 2018, i had purchased the following medicine from medplus, 5/5, vellala street, purasaiwakkam, chennai - 600084
Invoice no.: [protected] dt. 04.03.18 @ 21:00:27
Cust id: 5629816
Name: s ramesh
Medicine purchased:
Rantac 150mg tab - 10
Vizylac cap - 10
Augmentin duo 625mg tab - 10 (1 box and in box says, 10 tab)
Out of the above, after reaching home, when i had opened the box, i found only 6 tab against 10 tab
I called up the outlet today morning and informed them 3 times and no proper response
Complaint marked as Resolved Apr 26, 2018

Complaint Status


[Mar 05, 2018] MedPlus India customer support has been notified about the posted complaint.
Verified Support
MedPlus India Customer Care's response, Mar 22, 2018
Dear Customer,

We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

Your relationship is important to us.

Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): wecare@medplusindia.com
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Comments

Solved with lot of trouble

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    MedPlus India - shortage of tablet in the box