[Resolved]  Medplus India — Staff not following covid appropriate behavior

Address:Akkayyapalem, Visakhapatnam

At 6.45 pm this evening(19-Jul-2021), I visited medplus Akkayyapalem branch in Visakhapatnam. There were two staff members at the counterpoint of which the lady staff did not wear a mask even after being pointed out of her not wearing a mask. She simply ignored my advise. Further, she has been allowing customers to enter the store without masks. In the prevailing covid situation, this behavior from the counter staff is not appreciated as it is fraught with risk to the concerned staff as well as to the customers visiting the medical store. We request you to kindly initiate disciplinary action against the erring staff member. You can also view from the cctv footage the above. May I look forward for a line in reply as well as the action taken against the staff.
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Sep 1, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2021
MedPlus India Customer Care's response
With reference to your email, Unfortunately we could not be able to retrieve your information.

Kindly share us your details (registered mobile number/ medplus customer id) to [protected]@medplusindia.com (or) [protected]@medplusmart.com. So that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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