[Resolved] Medplus India — unethical behaviour by a medplus attendant/cashier | |||
Person in question: srinivas of medplus kudlu. Client number: 48661190 An attendant/cashier of medplus kudlu, makes a lot of mistakes while processing the bill in multiple occasions. Such as following: 1. Entering the wrong amount of tablets. 2. Entering the patient name incorrectly. 3. Providing a duplicate bill, as he forgot to load the paper in the printer. The most recent case was that he entered the wrong number of tablets and generated the bill. When i requested him to correct the number of tablets and provide a new bill. He refused and started talking very arrogantly and missbehaved. He never apologized for his mistake. Instead he arrogantly asked me to go elsewhere, as there is no facility of bill correction in medplus (Which is not the case). Most importantly he is also unhygienic, as i have seen him picking his nose in the store on multiple occasions. (This can be verified by the camera installed in the store). So it is my humble request to medplus that they take a strict action against this unethical and unhygienic behaviour of this person. And make sure it is not repeated. Was this information helpful? | |||
Apr 27, 2020 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Mar 26, 2020 MedPlus India Customer Care's response Dear Team, We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Please get back to us in case of any clarifications. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] (Toll Free):[protected] (Email): [protected]@medplusindia.com (Web): www.medplusmart.com | |||
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