[Resolved] Medplus India — Unethical behaviour of Ms. Nagalakshmi, sales staff at Sarpavaram Br, Kakapo nada

sainath456

from Rajahmundry, Andhra Pradesh

Address:

East Godavari, Andhra Pradesh, 533005

Today I approached Ms. Nagalakshmi, sales staff @ Sarpavaram Br for Crestor 10 mg tabs- 20 which costs approx RS. 270 for 20 tabs. She refused to sell 20 tabs instead she suggested me purchase another brand medicine which costs just Rs. 100 for tabs of 30.

Here I would like to state in case of change of medicine relates to B P or Collestral it is to be changed only at the behest of regular doctor but not the sales staff at counters. Even though I tried to explain this point, she refused to listen forcing me to purchase medicines at opposite medical shop.

I am customer of Medplus for 5 yrs. The acts of Ms. Nagalakshmi is against the interest of the Company which deserves through enquiry.

D.Sainath Babu

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Apr 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2017

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We kindly request you to share your contact details to update the status of the complaint & to resolve it at the earliest.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com