[Resolved] Medplus India — Unhelpful attitude of your Hubli-Deshpandenagar (Karnataka) outlet Staff (mother tongue Kannada?Urdu-Muslim)-Nama not disclosed

Kukshanbhag

from Hubli, Karnataka

Address:

Dharwad, Karnataka, 580023

On 21st March, 2017 at 645 pm I purchased medicines worth 136/- from your Hubli-Deshpandenagar outlet and my Visa Credit Card was swiped by your Sales Assistant Mr Kumar and after waiting for couple of minutes again swiped my Card twice payments were affcted at 6-45 & 6-47 as observed by me in my payment alert messages by my Bankers. When I brought this fact to his attention he expressed his helplessness and asked to wait for couple of days . Again on 26th March I visited you outlet for seeking refund your other Salesman who refused to disclose his name (appears to be Muslim) and for these matters I have to contact Medplus Head office, hence this complaint.
I am a reguler Client os Medplus Hubli purchased more than 50000/- worth medicines, since last couple of years (my no 5650566). I am a retired General Manager of Syndicatebank and settled at Hubli now. OPlease look into my complaint and refund 136/ to me early. Cash memo was not given to me as Sales peopel were busy at that time-

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May 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

MedPlus India Customer Care's response Dear Customer,

Thank you for writing to us.

With reference to the above complaint. We have tried to reach you on the mobile number ([protected]) but we were unsuccessfull. Please provdie any alternative number to reach you.

Please be informed that your complaint has been esclated to our concern Account Department to check and do the need full.

Please get back to us in case of any clarifications.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com