[Resolved]  Medplus India — very rude and ethic less staff members at rp road, hasthinapuram, chrompet chennai branch

Address:

Chennai, Tamil Nadu, 600044

I'm writting this with extreme disappointment.

Very very bad behaviour of your staff members at rp road, hasthinapuram, chrompet chennai - 44, since 9 months i have been observing the behaviours, they behave in extremely rude manner and they dont respect any customers and i'm also one among them. Though you are a big pharmacy company, you are surving only because of your rates, but please understand that we cannot sell our self respect for your competitive rates

Very very irresponsibile and they have very casual attitude towards customers, they will chit chatting within them and they are making us wait for more time. This is not the first time its happening like this, this is repeadted issue thats the only reason that now i'm highlight this issue.

Yesterday (25/06/201), around 6pm in the evening i was standing at the counter for almost 10 mins with my kid in my hand to buy a cerelac for my kid there was lady who was wearing spec showed off her face and there were around another three men standing in the counter and i was looking at their face for response, there was no response. No one even bothered to ask me why was i standing there with my kid.

This is not the first time that the lady who was wearing spec behavimg this way, around 20 days back when i went to buy a polo, another lady staff said there is no polo but the lady who was wearing spec, went aside and brought me 2 polo which was almost near expiry and when i brougt back and saw the date, i simply threw it off, without complaing or going back and asking for it.

Me and my husband has been purscasing from medplus since october 2015 at different location where the staff were extremely generous and polite, but after shifting to this new location hasthinapuram, we have been purchasing from october 2016, but whenever we ask whether the number is registered they say the number is not registered, you chrck it from your end whether its registered or not.

On the whole the entire staff members needs to be trained on cutomer value.

The lady who was wearing spec and other male staff are exteremely rude.