[Resolved] Medplus India — Violation of government rules. Disrespectful to customer/doctor.

Dr. Kailash Krishnan

Jun 6, 2021

Address:

Shop No 1, Plot, No 30, Sri Krishna Nagar, Annexe, Maduravoyal, Chennai, Tamil Nadu 600095

I was at the Medplus drug store on the Alapakkam main road, Maduravoyal, Chennai, near Meenakshi General Hospital.
I am a doctor who was visiting, and there were customers who were buying medicines who were not wearing mask. I advised them to wear mask and asked the employees to enforce the same. For which the customers who were illegally allowed inside the shop without a mask, started fighting with me. This is when the employees started to make fun of me, mock me and proceed to tell me that they don't care if they or customers get COVID19 and that it was none of my business to worry about controlling the spread. Which, being a doctor I STRONGLY CONDEMN.
I FEEL DISRESPECTED, AGITATED, MOCKED. ALL FOR TRYING TO HELP STOP THE SPREAD OF COVID19.
KINDLY TAKE STRONG STRICT ACTION.

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Aug 31, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2021

MedPlus India Customer Care's response Thank you for writing to us.With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.Please get back to us in case of any clarifications."Thanks and Regards, MedPlus Customer Care Team.