[Resolved]  Medplus India — wallet scheme canvassed to me at konena agrahara be telling me that is acceptable in kakinada

I went to medplus konena agrahara store to purchase medicines. I was asked to open wallet account with minimum RS 3000/. I told him that I stay in kakinada AP state. He made me believe that it can be operated in kakinada also. I paid RS 4000/ and next day I took medicines. Balance lying is around RS 2500/. I am learnt that the scheme is not available in kakinada. I brought to customer care notice long back and my grievance is not redressed. I would like to mention that If it is not redressed in a week I will file case in consumer forum. This is for your information and necessary action.
K v s s n s sarma
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Apr 19, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2019
MedPlus India Customer Care's response
We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
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