[Resolved] Medplus India — Website deducts money and does not confirm order or refund | |
I’ve had the worst experience with medplus. First my money (Rs 745) get deducted from my gpay account (For which i have mailed you the receipt multiple times) and the order doesn’t get confirmed. After i pay from my debit card and my order does get confirmed, you guys cancel that order too. So now i’m waiting for two rs 745 refunds. Please look into this. I’m extremely led down by your online services. You can see the amount 745 has been deducted twice from my account. One of these orders didn’t get confirmed and the order cancelled.
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Aug 13, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Jul 26, 2020 MedPlus India Customer Care's response Dear Customer, With reference to the shared complaint, we regret the inconvenience caused. We kindly request you to share us with your contact details so, that we can resolve the same on priority. For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com. Thanks and Regards, Medplus Customer care. Verified Support Jul 27, 2020 MedPlus India Customer Care's response Dear Customer, Thank you for writing to us. With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further. For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you. Please get back to us in case of any clarifications." Thanks and Regards, MedPlus Customer Care Team, (Call):[protected], (Toll Free):[protected], (Whats App):[protected], (Email): [protected]@medplusindia.com, (Email): [protected]@medplusmart.com, (Web): www.medplusmart.com. Verified Support Jan 02, 2021 MedPlus India Customer Care's response Dear Customer, With reference to the below complaint, we are closing the complaint. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] | |
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