Medplus India — without customer notice, medplus provide 2nos. of vapoz cough drops 300s for my balance rupee

Address:

Medplus Palavakkam

Dear medplus team,

On 20-jun-2020 time 12:16, when i buy medicines on medplus palavakkam pharmacy.

I have received bill invoice no.[protected] with vapoz cough drops 300s (2 nos) provided without my notice, for the reason of no change (Or no balance) of 4 rs. It is continuously happened in this medplus palavakkam pharamacy.

Immediately i have returned the vapoz cough drops to them. But they did not return the amout to me. At that same time, the staff said "they already put bill".

I have left from that place without my money. "no ethics, no policy and no customer value" is continuously happened in this med plus palavakkam pharamacy.

In that bill said "exchange not accepted after 72 hrs of purchase".

Please take an solution for customer's balance rupee, already we are suffer for corona and all products are higher price value.

Thanks & regards
Sounder