[Resolved] Medplus India — Worst Customer Service By Medplus Chromepet

Ethben

Jun 29, 2022

Address:	chromepet, chennai
Website:	Medplus

Worst Behaviour by Medplus staff of Radha Nagar Chromepet Branch.
They literally laughed at me for asking for essential medicines with an e-prescription.
I said the Doctor itself gave a video call consultation but they asked for a hard copy.
Are they mental? I told them several times the above.
When I called customer care they tried to justify the staff.
Please don't even think about buying essential medicines from them, they don't care if you die out of a Heart attack, they will say give hardcopy or let the patient die.

Worst Medical company experience ever.

Was this information helpful?

No (0)

Yes (1)

Jul 31, 2022

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2022

MedPlus India Customer Care's response With reference to your email, Unfortunately we could not be able to retrieve your information.

Kindly share us your details (registered mobile number/ medplus customer id) to [protected]@medplusindia.com so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.