[Resolved]  Medplus India — Wrong medicine supply

Address:Flat No. 301, Sai Residency, House No. 6-3-596/60,Venkataramana colony,

I have ordered for januvia 50mg as per above order, the invoice is also shown as januvia 50mg but they delivered januvia 100mg instead of 50mg.

your own doctor also called and sent prescription on my whatsapp number with 50 mg.

this is very bad and deficiency of service from your end. your people are playing with the lives' of patients. actually the order was delivered yesterday evening but I didn't observe the same but now i have opened the cover and, surprisingly I found it is 100mg.

Please take immediate action and exchange the tablets (6 packets) with 50 mg, otherwise we will take legal action against you for deficiency of service.

Thank you.

Regards,
Madhavi, Advocate
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,
Thank you for writing to us.
As per the below email.Please provide with your registered mobile number to serve you better.
Sorry for the inconvenience caused.
Please get back to us for any clarifications.
Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.

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