[Resolved] Medplus India — Your return policy

T.D.Pai

from Mangalore, Karnataka

Address:

Dakshina Kannada, Karnataka

I had purchased 18 strips of gepride m-i tablets on 1st feb 2017 for the use of my son. I have been the regular customer for over 2 years. Recently his doctor has prescribed some other tablet hence i wanted to return 16 strips of 10 tablets which were lying idle with him.
When i approached for return of the tablet they are refusing that they will not solicit return after 90 days of purchase. The expiry date of the tablet is aug 2018.
I do not expect them to refund cash instead i told them to give me some other medicine.
The tablets are purchased from medplus, kapikad mangalore 575004. Karnataka

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Jul 30, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.

Jul 23, 2017

Updated by T.D.Pai my mobile no is [protected]