[Resolved] Medplus — not giving the medicine due to discount

Rahul Murthy

from Bengaluru, Karnataka

Address:

560010

Hi sir/mam,

I went to your outlet near bhashyam circle 66th cross shop and i purchased the medicine worth rs: 263 and it was under discount so the person incharged has refused to bill n sent us back and this is 4th time i'm facing it and some of my friends and neighbours also had the same experience so i m mailing u n pls look into issue or else it will be a bad name for the brand and will take it seriously n pls look into it as soon as possible. Thank you. (Fyi: even jana aushdi is near by that shop)

Regards,
Sanjeeth gowda

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Dec 4, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Oct 30, 2018

Updated by Rahul Murthy Hi sir/Mam,

I went to your outlet near bhashyam circle 66th cross shop and I purchased the medicine worth Rs: 263 and it was under discount so the person incharged has refused to bill n sent us back and this is 4th time I'm facing it and some of my friends and neighbours also had the same experience so I m mailing u n pls look into issue or else it will be a bad name for the brand and will take it seriously n pls look into it as soon as possible. Thank you. (Fyi: even Jana Aushdi is near by that shop)

Regards,
Rahul

Verified Support

Oct 31, 2018

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

We kindly request you to share your Mobile Number to resolve the issue.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures
would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com