[Resolved] Medplus — selling spoiled livogen xt tablets

mathica

Address:	Medplus, Sri Devi Kuppam, valasarawakkam, Chennai
Website:	www.medplusmart.com

Purchased 2 sheets of livogen xt tablets on 5th aug 2020 from there store at medplus, sri devi kuppam, valasarawakkam, chennai, when i opened the tablets they were not in consumable form, it was spoiled and melted but when i reached to them to return the same, i was treated badly and they passed on the blame upon me stating that i spoiled the tablets.
They say the tablets are within the expiry date and they are not responsible for the defect and refused to exchange the same.
I have attached herewith images and invoice for the same.

+2 photos

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Aug 6, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

MedPlus India Customer Care's response Dear Customer,

With reference to the complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Thanks and regards,
Medplus customer care.