Medplus — Unprofessional attitude by ms. Surya, karayanchavadi staff, chennai

Address:	Chennai, Tamil Nadu, 600056
Website:	[email protected]

I had posted my 'Grievance' on Dec.25th mentioning about Ms.surya, Medplus staff, Karayanchavadi Branch, Chennai for her "Rude & unprofessional behavior & attitude!"
I had sent a reminder to [protected]@medplusmart.com (No.TCK[protected]. One, Mr.Anil from H.O had informed me that a "Stern disciplinary action" will be taken against Ms.surya for her"Unacceptable & unfair" attitude towards a customer.
Mr.Mohan, manager of Karayanchavadi branch had called me on Dec.30th, gave me a rude shock by saying that this staff Ms.surya had been issued with several "Warnings" & had been "transfered" to various branches aswell &
the Karayanchavadi happens to be her 7th branch!
He had said that the H.O had asked him to take a "Stern action" against her & the same will be implemented by Dec.31st.

"5 days gone" & "No action" has been taken till date!

Am I to understand that there is no coordination between the H.O & Chennai branch?
Am I to understand that the staff with an "Unprofessional attitude" are exploiting the existing system of Medplus by ignoring "Warnings & Transfers" & continue to "Carry on" with their "Unprofessional attitude" towards Customers! Am I to understand that such staff's with "Unprofessional attitude" are available at various other branches of Medplus?

Am I to understand that Medplus is not so "Concerned" about addressing a "Customers grievance & Feedback"?

Let me see what Medplus has to say!