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Medsave Healthcare (TPA) Limited Complaints & Reviews

www.medsave.in
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Updated: Oct 3, 2023
Complaints 38
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37
Bad 😕 It seems that Medsave Healthcare (TPA) Limited has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Medsave Healthcare (TPA) Limited reviews & complaints page 2

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4
42537
from Raipur, Chhattisgarh
Aug 11, 2018
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non settlement of health claim

Address: Indore, Madhya Pradesh

Sir,
I have submitted my health claim with m/s. Med save tpa limited at indore on dtd.04.05.2018 but i have not received my health claim amount. I have submitted all original documents to m/s med save tpa indore.
On enquiry with concerning tpa nothing proper response given to me even after request also made with insurer m/s. National insurance co. Ltd., indore till the date my health claim is not received by me. No response...
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Kurelli Venkatesh
from Visakhapatnam, Andhra Pradesh
Jun 28, 2018
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non issuance of health card

Address: Hyderabad, Andhra Pradesh, 500076

I kurelli venkatesh, applied for health card to me and my spouse namely p. Anuradha under telangana state advocates welfare trust but only one health card bearing no.[protected]z vide policy no. [protected]p[protected] for a period from 30/05/2018 to 29/05/2018 has been issued to me i. E., kurelli venkatesh age 55 yrs. So, kindly issue health card to my wife namely p. Anuradha....
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L
Lalitha Ramani
Jun 13, 2018
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non settlement of doctors fees

Address: New Delhi, Delhi, 100092

My card no.[protected]
I underwent a stent operation from appolo hospital in chennai. I have submitted all the original bills to your company. It is very surprising that over the phone they said the amount is settled but to our surprise only the pharmacy bill was settled and the doctors fees is yet to be settled. I would request you to help us and settle the amount at an earlier date
Patient name r ramani
Member i'd...
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S
sainathvari
from Hyderabad, Telangana
Apr 25, 2018
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reimbursement not credited

Address: Karimnagar, Andhra Pradesh, 505001

Dear medsave team

Claim has been register on the 25 of the oct and it was approved on the 10/08/2017. We have called many time still settlement has not been done we had called to customer care people many times they informing that the claim will be settled in 1 weeks time. After one week iam call back to cc team they informed its still under process it will take 1 week for settlement.
We have been running around for...
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J
Joel Sounder Abraham
from Chennai, Tamil Nadu
Dec 30, 2017
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claim paper filed vide file number 20171114b001rh32115

Address: Chennai, Tamil Nadu, 600097
Website: www.medsave.in

Hi,

I have applied for the reimbursement for my wife maternity bill. It is operation one so i can claim till 70k as per my company policy.

And i have submitted all the original bill for around 78k in that 10k bill is colour xerox which has been given my hospital since we have missed that original bill. And now the company is requested to provide original bill, and even i have travelled twice to my native and...
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A
Anil Kesarkar
from Belgaum, Karnataka
Dec 29, 2017
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claim

Address: 591313

Dear team i will give you name cheaters
I submitted claim on 1st october till i am facing issue with this cheating company i submitted all documents with dr seal with signature my claim is 20000 something they approved 14000 something... It's shame very bad service and customer support is very worst very less cashless hospitals in this company... Whenever i call and write a mail you people il get a reply wait for 8 days i don't know...
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N
Narayana Raju Saripalli
from Hyderabad, Telangana
Nov 27, 2017
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regarding my medical bill claim post surgery

Address: Pune, Maharashtra
Website: www.medsave.in

I have submitted all the documents required to process my application. But later query has been raised from your side saying that 2 more documents has to be send. So i courrier the required documents on 16/11/2017. I also confirmed with your executive whether the documents are reached or not. They told me that they have received the documents. My application has not been not processed until now. Even my refund amount has not been initiated....
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M
Mahesh Devi
from Pune, Maharashtra
Nov 13, 2017
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about receiving phone

Address: Pune, Maharashtra, 411014

From last fifteen days we will try to call at customare care number but every time casset songs like all executive are busy pl call after some time, everytime is not busy? Then why you provide us such a number? This is very poor service from you. Secondly nobody answer for our mail. If not able to answer then give us his name who is answer for the same. Waiting for your reply....
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C
C_Shah
from Mumbai, Maharashtra
Nov 13, 2017
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* imp claim settlement *

Address: Mumbai City, Maharashtra

Please be informed that we are very much un-satisfied with the services and reply which is given by your company pertaining to my claim settlement.

As per your records we have submitted our claim file on 27th june 2017, post till 01 month we haven't took any follow - up's as we were informed by our agent that the claim settlement will take around 45 business working days, in the month of july 2017 we had received a letter from...
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S
Srikanta37
from Kolkata, West Bengal
Jul 29, 2017
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settlement letter not providing providing after 2 months following

Address: Kolkata, West Bengal, 700028

Dear team,
In the month 3rd may 2017 i was submitted in a hospital for operating galbledder operation and discharge by 5th may 2017. After compliting 2 months i can not get settelment letter from medserve tpa. I was called kolkata branch for my settelment copy, one of your employee sumitra talk to me and said next week ur documets uploded but did not happen, i called him several time she said same things again and again. During this...
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E
Elango Ramanujam R
from Puducherry, Puducherry
Jul 27, 2017
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claim settlement

Address: 605010
Website: MEDSAVE

I have taken mediclaim insurance thro united ins.co. I have been admitted in hospital global chennai on 29.3.2017. While hospital charges are paid by u as tpa. My claim in regard to pre and post opeative expenses submitted by me on 8.5.17 thro uiic pondicherry not yet been sanctioned. Sir u have asked for prescription for the test taken which were also submitted by me thro uiic regional office pondicherry on 10.7.17. I want know wheather...
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V
vikrant86
from Mumbai, Maharashtra
Jul 26, 2017
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payment not transferred to sahara hospital, lucknow

Address: Lucknow, Uttar Pradesh, 220008

Dear sir,
Your worst services has hamperedme a lot i havebeen discharged from hospital after lumber spine surgery with advance intimation in your tpa under cashless services but neither u peoples transferred money to hospital nor taken the proper feedback from hospital, your services are just a #.
Ms pooja your employee handlig it (Contact no:[protected]) even stopped recieving phone
I[censored] people are not capable to handle...
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S
S. SUBRAHMANYAM
from Delhi, Delhi
Jul 4, 2017
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Insurance reimbursement claim

Address: New Delhi, Delhi, 560094

Date of Admission: 04/05/2017
MHCL ID Card No: [protected]F

This is to inform you that my father Sri. S. Subrahmanyam was hospitalized in M.S. Ramaiah Hospital Bangalore on 4th May 2017. For some trivial reasons Medsave disallowed the cashless facility. M.S. Ramaiah Hospital Bangalore has sent reimbursement claim about one and half months ago. Till date the claim has not been settled. Repeated follow up has not...
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K
kaushik sarmah
from Barpeta, Assam
Jun 6, 2017
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Due to rejection of claim

Address: Kamrup Metropolitan, Assam, 781006
Website: www.medsave.in/Webhome.asp

Ref.
patient name - mr. Binod sarmah
policy no. - 200102/48/13/[protected]
card no. - [protected]a
Dear sir/madam,
with due respect i mina sarma w/o lt. Binod sarmah. I have the honored to request to reconsider my
Above referred claim.
that my husband lt. Binod sarmah who died in international hospital
Following...
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A
aeramasamy
from Aluva, Kerala
May 19, 2017
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Payment not received

Address: Chennai, Tamil Nadu, 600116
Website: [email protected]

Sub: Medi- Claim submitted in January 2017-Remarks raised in March
2017-Remarks attended and resubmitted on March 2017-No reply
Received from your end -Regarding.

Ref: File No.[protected]R2C7971
I, S.Ramasamy working as Assistant Engineer /TNEB .Due to chest pain, I was admitted in Vijaya Hospital, Vadapalani on 4.10.16 and stent was fixed on 5.10.16 then discharged on 10.10.16.
Total expenses...
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P
prakash thiru
from Mumbai, Maharashtra
Apr 9, 2017
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Untrained Customer care representative

Address: 282010
Website: Medsave

Ms.Leena (cust care rep)who have not provide details about non network hospital properly to us. she simply given reply that "you can admit any hospital".After I remembered about my past conversation about the same matter I got full details. she hold the line and provided full details.It shows untrained customer care professional from medsave TPA.I was totally disappointed.
Regards
T Prakash...
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K
Karan Darji
from Ahmedabad, Gujarat
Oct 14, 2016
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Regarding rejection of claim for card number gj/jvy+2016/009397/m

Address: 380006
Website: www.medsave.in

To,

Medsave Healthcare (TPA) Ltd.
B-805, 8th floor, Wall street 2, near Gujarat college, Ellis Bridge, Ahmedabad- 380006

Dear Sir,

I have taken Mediclaim policy called as Jyotirgamya Plus for my mother and father from GSC bank and Medsave Healthcare TPA limited name mentioned in card given to me.

We have done admission of my mother in hospital mentioned in their network...
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R
RSPaharia
from Guna, Madhya Pradesh
Jul 19, 2016
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Mediclaim settlement delay

Address: Jabalpur, Madhya Pradesh, 482002

Mediclaim: we are having mediclaim policy since last 10 years

My card no [protected]a r s paharia
Policy no. [protected]p[protected]
For loosemotion treatment admited in mannulal hospital jabalpuro on 16 may 2016


Dear sir

Your claim has been registered ref number 20160517b006r2a685


Thanks
Urya
Complaint :united india insurance company...
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