Meenakshi Mission Hospital & Research Centre — Not printing the duplicate copy of marksheet for my enrollment

Address:	Salem, Tamil Nadu, 636 308
Website:	vinayakamission.com/vmude

In month of march 2017 i have applied to issue duplicate marks-sheet copy for 1/2/3 year for my enrollment in vinayaka mission university as i lost them. I attached all the required documents, dd, police complaint copy
(Original), application to issue duplicate marks copy and bonafied certificate. All these document were also received at university and university official also confirm the receiving of my document and told me the marks sheet print for old enrollments was closed by university and please contact dde (Directorate of distance education) but since them i am regular drooping mail to various university officials and calling them daily but it been more than 2 month and no one is responding to me. No i want to file a complaint against university in this regard because they are not responding me and with-out mark-sheest i am not able to change job because it is required for education qualification purpose.

Below are the my enrollment details :
I was a student via distance learning scheme from this univ for bsc - it.
Registration number : reg number q11y815893.
Course : bsc-it.
Student name : hitesh dogra