That i am a seller name KT Styles on Meesho. On 16th Oct 2023, to my utter shock i saw that my payment of Rs. 5409.28 (Attachment is attached in photos) has been deducted as Ad cost without any intimation even when i didnt requested to start the Ads, the said amount was further increased to Rs. 9389.95. (Attachment is attached in photos), even after the request to stop the said service was made as it was without any permission.
To resolve this issue i contacted customer care but he did'nt resolved my issue and instead told me that the cost of Rs. 9389.95 will be deducted and neither my amount of Rs. 9389.95 will be refunded nor he will arrange my call or concern with his senior to be resolved.
That this is purely an intentional act by meesho, kindly help me to get the refund of Rs. 9389.95 as the Ads were not requested by me also no permission from my side was taken by meesho to start the Ads.
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