Meesho — Bad customer service and problem not resolved yet

My order was picked up on 25th august and I haven’t received my refund yet ! Such a [censored] customer service and such stupid executives !! Some executive sent my complaint to wrong back end team that’s what the explanation they gave me for not processing the refund !!! None of the executives have good command over language be it hindi or english ! And they are very rude inspite of doing mistake they’re showing bad attitude to customer