Meesho — Complain about the Order ID[protected]

I order one Jacquard Weaved Chennile Living Room Carpet on 27 December 2022 from Meesho and received the parcel on 31 December 2022. When I open that parcel that was a torn and dusty floor dari and on same day I put the request of return the same but it being 5 days I'm continuously follow up about the return request nor the customer care giving me the proper solution neither the delivery person is ready to pick the parcel.
It a very bad experience with Meesho.