Meesho — Delivered torn rags instead of the product I had ordered

Address:	India
Website:	Meesho

I had ordered a maternity top for myself, however I got admitted to the hospital in emergency and the product got delivered in my absence on 2nd June2023. Yesterday I came back home & opened the package to find torn rags inside instead of the product I had paid for. I was shocked. I tried to contact the customer care but they were quite insensitive and unhelpful. They kept saying " it is not our policy to return after 7 days, sorry for the inconvenience " without actually trying to do anything
or even realizing that they are cheating the unsuspecting & trusting customers. It is a very sorry state - of- affairs and I m surprised how do companies like Meesho have the brazenness to cheat customers so openly. And leave them to suffer & bear the brunt of it.