Meesho — Delivery of Faculty product

Address:

206001

I placed a Prepaid Order on meesho but Meesho delivered me a different and faulty Product. And whenever I requested them to replace the faulty Product then they accept my request and told me that faulty product would be replace within 10 to 15 days but whenever I check on meesho's fraud App there always written one and only thing that's Return request has been cancelled. Now they are refusing to replace my product.