Meesho — Fake Delivery for Meesho Order

We have ordered something from Meesho having a worth of rupees 1276/-, The order details seems to be shared to some fraud person who came home with fake parcel at hour home and delivered, he took money also from us, when we opened the parcel it was old torn clothes. We approached Meesho also on the same and they replied we can't do anything, since your parcel is not delivered yet from Meesho. Our concern is how the same amount, address and details of parcel are shared from Meesho order book to the fraud person. This is high concern that our personal details are getting shared, I lost my hard earned money. We need action on this and I need my money return.